Patient Flow Navigator, Marshall Medical Centers South, Nursing Admin., Full time, Days

Overview

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.

The Bed Control Coordinator (BCC) ensures optimal bed placement for all Admissions as well as internal/ external transfer at the direction of the Hospital Supervisor (HS) in a complex, high functioning work environment. The BCC is responsible for coordinating with and effectively communicating with the HS throughout the day to coordinate and implement the admissions and transfer of all patients currently admitted and coordinates admission/transfers from other facilities into Marshall Medical Centers.

Essential Responsibilities:

·        Coordination of patient placement and the complexities involved. Answering of busy phone lines.

·        Knowledge of staffed bed numbers to facilitate admissions and transfers. Knowledge of patient placement guidelines. Continuous use of EMR and Capacity management.

·        Verify and update call schedule for all physicians including providing affiliate transfer center with list at 0600 daily.

·        Research & resolve bed flow issues. Work in collaboration with the Hospital Administrative Supervisor regarding solving of patient flow issues.

·        Knowledge to determine if physicians have admitting and/or attending privileges by using the Practitioner Delineation of Privileges website.

·        Produces data/reports as requested. Communicates with Infection Control as needed to determine correct identification of isolation patients

·        Maintain accuracy of information in EMR and correctly identifies with correct identifiers. Assures accuracy of daily census (attending providers, provider service, patient class, level of care).

·        Coordinates with Environmental Services (dispatch) for room cleans and other needs.

Qualifications

Preferred Experience

·        One (1) or two (2) years hospital experience performing a variety of patient placement and/or patient flow, bed management functions, or administrative functions with strong interpersonal skills or two (2) years medical office administration experience performing administrative tasks or bed management functions with strong interpersonal skills.

Education

·        High School Diploma or General Education Development (GED) required.

Additional Requirements:

·        Excellent communication skills.

·        Critical thinking skills and problem solving ability.

·        Excellent organizational & writing skills with flexibility & ability to multi task.