What are the responsibilities and job description for the Merchandise Intern position at Huntsville Havoc?
The Huntsville Havoc are seeking a highly organized, driven Merchandise Intern to join our Merchandise team. This internship is ideal for a current college students or recent graduates pursuing a career in sports merchandise, retail, and e-commerce operations.
This role plays a key part in generating revenue, visual merchandising, and ensuring our fans receive measurable value and first-class service. This position is a paid position of a stipend per game day or special event (such as Watch Party’s, Jersey Reveals, etc.). If an intern needs school credit, they can receive hours.
Key Responsibilities
Pre-Season Responsibilities
This role plays a key part in generating revenue, visual merchandising, and ensuring our fans receive measurable value and first-class service. This position is a paid position of a stipend per game day or special event (such as Watch Party’s, Jersey Reveals, etc.). If an intern needs school credit, they can receive hours.
Key Responsibilities
Pre-Season Responsibilities
- Assist with inventory receiving, organization, and transfers from warehouse to team store
- Prepare merchandise areas for the season including setup and stocking product
- Coordinate local non-profit organizations participating in our Merchandise Kiosk Fundraiser
- Assist with visual merchandising at our team store in preparation for the new season
Game Day Responsibilities
- Assist with game day and special event set up and breakdown
- Handle cash and POS transactions accurately and professionally
- Maintain and organize visual displays regarding inventory stock during game days and special events
- Serve as the primary contact on game days for Merchandise Kiosk Fundraiser participants
Daily/Post-Game Responsibilities
- Assist with online order fulfillment for both shipping & pick-up orders
- Assist with customer service follow up
- Maintain product listings and inventory levels through Shopify
- Assist with cleaning and organizing merchandise storage areas such as team store and warehouse
- Assist with promoting merchandise releases and special events through social media and marketing
- Assist with other tasks within the front office as needed
Qualifications
- Current college student or have received their Bachelor’s degree required in Sports Management, Merchandising, Marketing, Business, or related field
- Must be able to commit to full internship starting in August through the end of play-offs (late April/early May)
- Must be available to work the week of Black Friday (November 23rd-29th) as well as the month of December
- Must be able to move and lift at least 50 pounds
- Must be able to walk or stand for long periods of time
- Strong organizational, communication, time management skills
- Ability to manage multiple projects in a fast-paced environment
- Customer-driven and relationship-oriented
- Willing to work all home games and special events including weekends & holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.