What are the responsibilities and job description for the PASSENGER SERVICE AGENT position at HUNTLEIGH USA CORPORATION?
Job description
- Provide customers with a hospitable experience while maintaining a professional demeanor
- Assist customers in and out of wheelchairs (as needed)
- Responsible for safely transporting passengers throughout airport locations (as requested)
- Provide passengers with general information or directions
- Offer exceptional customer service when interacting with passengers, staff, or general public
- Coordinate with dispatch and airport gate agents for assignments or information regarding airline passengers whom require a Passenger Assistant
- Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
- Complete incident reports for accidents and out of the ordinary events occurring when assisting or transporting passengers
- Update and maintain wheelchair logs to track trips
- Perform other duties as required