What are the responsibilities and job description for the DISPATCH position at HUNTLEIGH USA CORPORATION?
Now Hiring: Wheelchair Dispatcher – $18.88/hour
Location: Dulles Int'l Airport (IAD)
Schedule: Full-Time: 5:30 AM – 2:00 PM, weekends & open availability required
Company: Huntleigh USA
Are you a detail-oriented, customer-focused professional who thrives in a fast-paced environment? Huntleigh USA is seeking a reliable Wheelchair Dispatcher to join our team and help keep our 24/7 airport operations running smoothly.
What You’ll Do:
As a Wheelchair Dispatcher, you’ll play a key role in the coordination and communication of our wheelchair services team. Responsibilities include, but are not limited to:
-
Assign and dispatch Wheelchair Attendants throughout the terminal using a VHF two-way radio
-
Prepare daily assignment tables and paperwork
-
Monitor and ensure timely pick-up and drop-off of passengers according to schedules
-
Maintain regular communication with airline personnel and passengers
-
Distribute and collect radios, paperwork, and other tools at the beginning and end of shifts
-
Track daily operations, file reports, and maintain accurate records
-
Alert attendants to potential issues such as weather, traffic, or construction delays
-
Answer incoming calls and route them appropriately
-
Support management with additional tasks as needed
Who You Are:
-
A strong communicator with a professional and calm demeanor
-
Highly organized and capable of managing multiple tasks at once
-
Someone who works well independently and as part of a team
-
Passionate about providing excellent customer service in a high-volume setting
Qualifications:
-
High school diploma or GED required
-
Must be at least 18 years old
-
Clear and verifiable employment history
-
Valid U.S. work authorization
-
Clean driving record
-
Ability to pass a drug and alcohol test
-
Minimum typing speed of 25 WPM
-
Proficiency in Microsoft Excel, Word, Outlook, and Google Maps
-
Previous dispatch experience is a plus
-
Strong phone etiquette and radio communication skills
-
Familiarity with the local metro area is helpful
Work Environment & Requirements:
-
Office setting within an airport environment
-
Must be able to sit for long periods and stay alert throughout your shift
-
Flexible schedule required—including nights, weekends, and holidays
-
Must remain calm and make decisions quickly under pressure
Ready to Apply?
Be part of a team that helps travelers move with care and dignity. If you’re organized, reliable, and ready to make a difference, we want to hear from you.
Salary : $19