What are the responsibilities and job description for the Finance Relationship Banker position at Huntington National Bank?
Company Description Huntington Bancshares Incorporated is a regional bank holding company with $285 billion in assets, headquartered in Columbus, Ohio. Founded in 1866, Huntington National Bank and its affiliates serve consumers, businesses, corporations, municipalities, and other organizations with a comprehensive range of banking, payments, wealth management, and risk management services. The bank operates over 1,400 branches across 21 states, supported by innovative tools designed to strengthen customers’ financial health. Huntington’s culture emphasizes doing the right thing, fostering an inclusive and flexible workplace with strong career growth opportunities, and investing in communities through initiatives like a $40 billion Community Plan and environmental sustainability programs. Huntington is an Equal Opportunity Employer committed to supporting colleagues, customers, and the communities it serves.
Role Description The Finance Relationship Banker is a full-time, on-site role based in Lufkin, TX. This role focuses on building and maintaining strong relationships with retail and small business customers, proactively identifying banking, savings, lending, and investment solutions that support their financial goals. Day-to-day responsibilities include conducting customer consultations, opening and servicing accounts, processing transactions, and educating customers on digital tools and financial products. The Finance Relationship Banker collaborates with internal partners to refer specialized services, ensures adherence to bank policies and regulatory requirements, and participates in community outreach and branch initiatives. This role also involves meeting individual and branch performance goals while delivering a consistently positive, customer-centered experience.
Qualifications
- Customer relationship management and client service skills, including the ability to build trust, listen actively, and provide tailored financial solutions.
- Sales, cross-selling, and business development skills to identify customer needs and recommend appropriate banking, lending, and investment products.
- Cash handling, transaction processing, and operational accuracy skills, with attention to detail and adherence to regulatory and compliance standards.
- Communication and interpersonal skills, including clear verbal and written communication and the ability to work effectively with diverse customers and colleagues.
- Comfort with banking technology, digital platforms, and basic computer proficiency to support customers using online and mobile tools.
- Relevant experience in retail banking, financial services, or customer-facing roles; prior branch or teller experience is beneficial.
- Ability to work on-site full time in Lufkin, TX, manage multiple priorities, and meet performance goals in a fast-paced environment.
- High school diploma or equivalent required; an associate or bachelor’s degree in finance, business, or a related field is preferred.