Administration Assistant/ Customer Service

Job Overview
We are seeking a dynamic and organized Administration Assistant/Customer Service professional to join our team. This role is vital in ensuring smooth office operations while delivering exceptional support to clients and visitors. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to handle a variety of administrative tasks and customer interactions with professionalism and enthusiasm. This paid position offers an exciting opportunity to develop your office management skills in a fast-paced environment.

Duties

• Greet visitors and manage front desk responsibilities with a friendly, professional demeanor
• Answer multi-line phone systems promptly, directing calls efficiently and courteously
• Manage calendar appointments, schedule meetings, and coordinate office events
• Perform data entry, maintain filing systems, and ensure accurate record-keeping using digital tools like Microsoft Office, Excel and Outlook.
• Handle customer inquiries via phone, email, or in person, providing exceptional customer support and service
• Provide information about the products and services
• Troubleshoot and resolve issues and concerns

Requirements

• Proven office management or administrative experience in a professional setting
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent organizational skills with the ability to prioritize tasks effectively
• Experience with multi-line phone systems and phone etiquette standards
• Familiarity with clerical tasks such as filing, data entry, proofreading, supplies restocking and calendar management
• Demonstrated customer service skills with a positive attitude and professional demeanor
• Strong time management skills to handle multiple responsibilities efficiently
• Previous experience as a receptionist or personal assistant is advantageous but not required

Join us in creating a welcoming environment where your organizational talents and customer service skills can truly shine! This role offers the chance to grow professionally while making a meaningful impact through efficient office support and outstanding client interactions.

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Experience:

• Office: 2 years (Preferred)
• Multi-line phone systems: 2 years (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Cypress, CA 90630 (Required)

Work Location: In person

Salary : $22