Account Supervsior

About Us

There’s a reason HUNTER is recognized as a PRWeek Best Place To Work and has been named PRovoke “Consumer Agency of the Year” not once, but twice: At HUNTER, we EARN IT — consumer attention, the trust and loyalty of clients, and the dedication of our staff, currently 350 strong and counting.

Overview

HUNTER is searching for an Account Supervisor of Public Relations who would be responsible for the management of a sizeable portion of the agency’s business, including development of strategic PR plans, providing strategic counsel to clients, and management of accounts to ensure agency profitability. Account Supervisor also manage account teams to maximize each team member’s performance while driving accountability and fostering respect and collaboration.

Responsibilities

• Drive effective implementation of multiple client PR programs
• Manage account teams and programs to deliver high quality results on-time and on-budget
• Develop and oversee the account teams in writing press materials, client correspondence, traditional and social media strategy and outreach, client reports, etc.
• Anticipate issues
• Delegate and assign work among team members
• Make recommendations for ways to meet client needs
• Serve as a representative of the client and agency on-site at client events
• Manage account financials: develop and manage budgets, fee estimates, out-of-pocket expenses, team hour allocations, billing, invoicing, etc.
• Regularly monitor to ensure execution is staying on-budget and is profitable; regularly report budget status to agency management
• Provide analysis to clients of program results
• Develop strategic, creative ideas and tactical elements for client programs
• Serve as primary client contact and build/maintain strong relationships with key client personnel
• Accommodate and anticipate client needs; make recommendations to clients
• Respond to requests for information from clients in a timely manner
• Lead client calls, meetings, and presentations to the client; participate in client brainstorms; attend client events
• Use metrics and analytics to provide insights and counsel to clients pertaining to programs and proposals
• Recognize and seek opportunities to grow client accounts
• Maintain relationships with key contacts at traditional and social media outlets; leverage those relationships to obtain desired media coverage on behalf of the agency and/or clients
• Compile presentations for new business and business renewal proposals; participate in new business and/or business renewal pitches
• Participate in agency brainstorm sessions for client programs
• Serve as a senior leader on agency committees, as designated/asked; participate in and drive agency initiatives, visibility efforts and staff development
• Demonstrate an interest in the long-range health of the agency
• Represent the agency in professional associations; develop new professional contacts through participation in outside organizations
• Ability to:
• Understand the clients’ business and relevant industry trends and use the information to develop strategic PR programs
• Manage multiple accounts and projects
• Train and mentor junior and mid-level staff
• Effectively delegate work among account teams
• Travel to client and event locations; meet with clients at their office locations/headquarters
• Demonstrate strong writing, editing, presentation and interpersonal communications skills
• Show integrity and good judgment when working with colleagues and clients
• Deal constructively with client and personnel situations
  
  

Qualifications

• B.A. in Public Relations, Journalism, Communications or the like
• Three (3) to Five (5) years of experience in a public relations agency or similar position; one (1) or more years of supervisory experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)