What are the responsibilities and job description for the Parts Counter Person position at Hunter Truck and Careers?
- NOW HIRING: Parts Counter Person
At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you’re looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you’ll thrive here.
Come build your career with a team that invests in you from day one.
POSITION AT A GLANCE
Location: Allentown, PA
Position Type: Full-Time
Schedule: Monday through Friday, 8:00am to 4:30pm
Address: 9981 Old Route 22 Breinigsville, PA 18031
WHAT YOU’LL DO
As a Parts Counter Person, you’ll be the go-to resource for both customers and our service team, ensuring they get the right parts quickly, accurately, and with top-notch service. You will:
➤ Assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.
➤ Deliver exceptional service to internal and external customers with a professional, friendly approach.
➤ Pull, fill, and prepare orders; set up shipments, deliveries, and pick-ups; ensure all internal requests are billed correctly.
➤ Manage inventory issues; notify Parts Manager of out-of-stock items, locate parts from outside sources, and submit emergency orders when needed.
➤ Follow up on backordered or special-order parts with customers and service advisors.
➤ Support outside sales representatives and solicit assigned accounts by phone.
➤ Handle transactions, including payments, credit authorizations, issuing returns, and ensuring accurate invoices.
➤ Maintain accurate records of repair orders, invoices, insurance estimates, and special orders.
➤ Keep counter areas and equipment clean, participate in training programs, and stay current on product updates.
➤ Maintain a professional appearance and follow all health and safety policies.
WHAT YOU BRING
- Education & Experience: College or technical school certificate preferred, or 3–6 months of related experience (or equivalent combination).
- Certifications & Licenses: Valid driver’s license required. ASE or Medium/Heavy Truck Parts Specialist certifications are a plus.
- Communication Skills: Able to read instructions and manuals, write basic reports, and clearly communicate with customers and team members.
- Physical Requirements: Must be able to stand, walk, reach, and lift regularly (up to 25 lbs), frequently (up to 50 lbs), and occasionally over 100 lbs.
WHY WORK WITH US
- Your hard work earns real rewards with competitive pay and bonus opportunities
- Comprehensive benefits package to keep you and your family covered
- 401(k) with company match because your future matters
- Your success is our priority. We offer training, mentorship, and advancement opportunities
- A supportive, team first culture where you’re never just a number
- A legacy of stability in a company that is family-owned and trusted since 1938
READY TO APPLY?
If you want a role where you're valued, supported, and able to grow, this is it.
Apply today and take the next step in your career.
Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.