Leasing Agent

POSITION DESCRIPTION

Hunter Properties is seeking a friendly, motivated, and detail-oriented Leasing Agent to join our on-site team. The Leasing Agent serves as the primary point of contact for prospective and current residents and plays a key role in achieving occupancy and revenue goals. This position is responsible for leasing apartments, delivering exceptional customer service, maintaining accurate leasing documentation, and supporting the day-to-day operations of the leasing office. The ideal candidate is customer-focused, sales-minded, and professional, with a passion for creating a positive resident experience from first contact through move-in and beyond. This position is non-exempt, hourly, and eligible for commission.

ESSENTIAL DUTIES & RESPONSIBILITIES

Leasing & Marketing

· Greet prospective residents and conduct tours of available apartments and community amenities.

· Respond to leasing inquiries via phone, email, online portals, and in-person visits.

· Follow up with prospective residents to convert leads into applications and execute leases.

· Explain lease terms, rental rates, policies, and community rules clearly and accurately.

· Assist with marketing efforts, resident events, and outreach initiatives as directed.

Application & Leasing Administration

· Process rental applications in accordance with company policies and Fair Housing laws.

· Conduct background checks, credit checks, and income verification.

· Prepare, review, and execute lease agreements and related documentation using approved property standards.

· Collect application fees, security deposits, rent payments, and other required charges.

· Maintain accurate, organized, and confidential resident files and leasing records.

Resident Relations & Office Support

· Build and maintain positive relationships with current residents through professional communication and responsive service.

· Assist residents with lease renewals, notices, and general inquiries.

· Monitor community areas such as mailrooms, laundry rooms, fitness centers, and common spaces and report concerns to management.

· Coordinate with maintenance and management teams regarding work orders, move-ins, and move-outs.

Compliance & Professional Standards

· Follow all Fair Housing laws, company policies, and leasing procedures at all times.

· Maintain professionalism, confidentiality, and accuracy in all interactions and documentation.

· Perform other duties as assigned to support property operations.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

Education & Experience

· High school diploma or GED required.

· Minimum of one (1) year of leasing consultant, sales, hospitality, or customer service experience preferred.

Skills & Competencies

· Strong customer service and interpersonal skills.

· Excellent verbal and written communication skills.

· Sales-oriented mindset with the ability to close leases and meet leasing goals.

· Strong organizational skills and attention to detail.

· Ability to manage multiple tasks in a fast-paced environment.

· Ability to perform basic math calculations related to rents, fees, percentages, and concessions.

· Availability to work weekends and occasional evenings, as required.

Computer Skills

· Intermediate proficiency in Microsoft Office (Word, Excel, Outlook).

· Intermediate experience with property management software such as Yardi, Rent Café, or equivalent systems.

TRAINING REQUIREMENTS:

· Annual Fair Housing training (required).

· Participation in ongoing professional development and company-sponsored training programs.

PHYSICAL DEMANDS

· Ability to occasionally stand, walk, climb, balance, stoop, kneel, crouch, or lift up to 25 pounds.

· Ability to sit for extended periods and perform repetitive hand and arm movements.

· Vision abilities required include close and distance vision.

· Occasional exposure to outdoor weather conditions.

WORK ENVIRONMENT

· Primarily office-based with regular interaction throughout the property.

· Moderate noise levels typical of an office and residential environment.

EMPLOYMENT DETAILS

· Job Type: Full-time

· Compensation: Hourly plus commission (after first 90 days).

BENEFITS

· Employee housing discount

· Health insurance

· Vision insurance

· Dental insurance

· Life insurance

Paid time off

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Property management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• West Lafayette, IN 47906: Relocate before starting work (Required)

Work Location: In person

Salary : $13