What are the responsibilities and job description for the Customer Service Representative II- Export position at Hunter Engineering Company?
Looking to build your career with a company that values innovation, stability, and people? Join our dedicated team as a Customer Service Representative II-Export in Bridgeton, MO!
Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.
We’re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for four consecutive years (2022 – 2025) – a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.
If you’re ready to join a team that’s shaping the future of automotive service, read on.
As a Customer Service Representative II-Export, you will be responsible for various daily global export duties supporting our International Sales organization.
What You’ll Do:
- Prepare shipping quote for distributor for prior approval.
- Prepare shipping release paperwork for all Hunter shipping locations, such as credit approval, bill of lading, airway bill, and invoice for shipping purposes.
- Prepare final paperwork for the distributor for billing and clearance based on the country’s specific Customs documentation requirements.
- Analyze Letters of Credit on receipt. Advise the distributor if an amendment is required. Contact the bank, advising if necessary. Prepare shipping documentation in compliance with the Letter of Credit.
- Additional duties as assigned.
What You’ll Bring:
- 3 years’ Export experience required
- Bachelor’s degree in supply chain, International Business, Finance, or related field preferred but not required
- Excellent communication skills, both written and oral
- Must possess strong math skills, strong customer service skills, and a good knowledge of geography
- A detail-oriented professional who takes initiative in proposing solutions to challenges in export activities and procedures
- Ability to prioritize and manage multiple tasks
- Must be proficient with Microsoft Office Suite – i.e. Outlook, Excel, & Word
- AS400 knowledge is a plus
- Bilingual a plus
What We Offer:
- Industry-Leading Healthcare Coverage
- Profit-Sharing Plan with Safe Harbor Contribution
- Generous Paid Time Off & Holidays
- Paid Parental Leave
- Tuition Reimbursement Program
- Free Onsite Fitness & Recreation Center
Join us in our mission to ‘Align People and Innovation to Drive Excellence!’
- Make Lives Better Together
- Take Pride in the Extraordinary
- Define the Standard