What are the responsibilities and job description for the Desktop Support Engineer position at Hunter Bond?
Role: Desktop Engineer
Client: Global Trading Firm
Salary: $125,000 Bonus
Location: NYC (on site)
IT Engineer - Live Trading Floor | London
We're working with a leading global options market maker - a highly entrepreneurial, collaborative trading firm with global offices across to hire an IT Operations Analyst to join their Infrastructure team.
This isn't a standard helpdesk role. You'll be the face of technology on a live trading floor, working alongside dedicated Windows, Unix, and Networks teams, with a clear mandate to automate yourself out of repetitive work using scripting and AI tooling.
What you'll own:
- First point of contact for IT support on a live, market-critical trading floor
- Desktop support across Windows and Unix/Linux workstations
- Trading desk setups, multi-monitor rigs, and dealer boards
- End-to-end user onboarding/offboarding in a Hybrid AD / Entra ID environment
- Administering Atlassian (Jira/Confluence), Teams, and Slack
- Hunting down manual, repetitive BAU work and scripting it away (PowerShell, Bash, Python)
- Using AI coding assistants and agentic workflows to move faster
- Building self-service and ticket-deflection into how the team operates
What you'll need:
- 1–4 years in IT support / operations / desktop support
- Strong Windows (10/11) desktop support experience
- Hands-on Unix/Linux, comfortable at the command line
- Strong scripting ability — PowerShell, Bash, or Python
- Active Directory user management SaaS/collaboration tool admin
- Solid grounding in networking fundamentals (DNS, DHCP, TCP/IP, VPN)
- Genuine automation-first mindset with real examples
- Calm under pressure, strong ownership, great communicator
Sells
• Direct exposure to traders and revenue-generating teams
• Join a world-class technology-driven trading firm
• Broad technology exposure across Windows, Linux, macOS, and trading systems
• High level of ownership and autonomy
• Collaborative engineering culture with significant investment in technology
• Opportunity to automate, innovate, and influence the end-user technology stack
If interested, please apply with your updated CV.
Email: jhayne@hunterbond.com
Salary : $125,000