What are the responsibilities and job description for the BDC Sales Agent position at Hunter Auto Group?
Join the Hunter Auto Group Team as Our Next BDC Sales Agent!
Are you energetic, customer-focused, and driven by connecting with people? Hunter Auto Group is seeking a full-time, on-site BDC (Business Development Center) Sales Agent to join our growing dealership team. If you have experience in customer service, retail, hospitality, call centers, or sales—and thrive in a fast-paced, people-first environment—we want to meet you. Automotive experience is a plus, but not required. We’re happy to train the right candidate who brings strong communication skills, motivation, and a positive attitude.
As our BDC Sales Agent, you’ll play a vital role in creating first impressions, generating opportunities, and supporting our showroom team. You’ll be the bridge between online inquiries and in-store visits, delivering an exceptional experience from the very first interaction.
Key Responsibilities
• Respond promptly to inbound and outbound internet leads, phone calls, texts, and emails
• Engage customers in a professional, friendly manner to understand their needs and goals
• Provide clear, accurate information about vehicle availability, features, and next steps
• Schedule, confirm, and coordinate sales appointments with the showroom team
• Maintain consistent follow-up to build trust and long-term customer relationships
• Stay informed on dealership inventory, incentives, and automotive market trends
• Deliver outstanding customer service across all communication channels
What We’re Looking For
• Customer service or sales experience (retail, hospitality, call center, or similar backgrounds encouraged to apply)
• Strong communication and active listening skills
• Confident, polished, and friendly phone presence
• Ability to multitask in a fast-paced, customer-focused environment
• Organized, dependable, and team-oriented mindset
• Basic computer skills and ability to quickly learn CRM systems
• Internet sales, automotive BDC, or dealership experience preferred but not required
• High school diploma or equivalent
What We Offer
• Health insurance
• Dental and Vision insurance
• Paid time off and holidays
• 401(k) with company match
• Wellness Program
• Employee discounts on vehicles, service, parts, and accessories
• Professional growth and advancement opportunities
• Positive and supportive team environment
• Referral bonus program
• Employee appreciation events
• Closed Sundays
• Strong community involvement and a people-first culture
Driven by Core Values. Powered by People.
At Hunter Automotive Group, our mission is to improve the quality of life for our employees, customers, and community. As a family-owned and operated business serving western North Carolina for over 85 years, we believe our people are what set us apart.
We’re looking for someone who embodies our core values:
• Honesty
• Continuous Improvement
• Strong Work Ethic
• Positive Attitude