What are the responsibilities and job description for the Order Management & Operations Coordinator position at HUNGENBERG PRODUCE INC?
About Us:
Hungenberg Produce Inc. is a family-run produce company based in Greeley, Colorado. For generations, we’ve been committed to delivering high-quality produce with reliability and service our customers can count on.
Position Overview:
This mid-level role is responsible for managing customer orders and daily operations using Famous Software, while coordinating with the packing crew to ensure accuracy and efficiency. The ideal candidate is detail-oriented, a clear communicator, and able to balance customer service with operational support.
Key Responsibilities:
- Enter and manage sales orders, shipping details, and inventory in Famous Software.
- Communicate daily orders to the packing crew and confirm accuracy.
- Answer and direct customer calls; provide order updates and assistance as needed.
- Track shipments and coordinate with logistics to meet customer requirements.
- Monitor inventory levels and flag discrepancies.
- Work closely with sales and operations to ensure smooth day-to-day workflow.
- Assist with improving order management and communication processes.
Qualifications:
- Experience with Famous Software (or similar ERP/order management system) preferred.
- Background in produce, agriculture, or distribution a plus.
- Strong organizational and multitasking skills.
- Excellent communication skills — both with customers and internal teams.
- Ability to stay focused and accurate in a fast-paced environment.
- Proficiency in Microsoft Office (Excel, Outlook, Word).
What We Offer:
- Competitive pay based on experience.
- Opportunities for growth within our company.
- A team-oriented work environment where you’ll make an impact every day.
- Able and willing to work early hours and late hours, and long hours during July through November.