What are the responsibilities and job description for the Resident Services Coordinator - Monarch Mills position at Humphrey Management?
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Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region.
The Humphrey Management portfolio is comprised of multi-family, senior, conventional, and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home.
Humphrey Management achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce.
The essential functions of the Resident Services Coordinator are as follows:
Education: Bachelor's degree in social work or related field preferred. AA degree in human services or equivalent work experience will be considered.
Certificates & Licenses: LCSW preferred but not mandatory.
Experience
Job Posted by ApplicantPro
Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region.
The Humphrey Management portfolio is comprised of multi-family, senior, conventional, and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home.
Humphrey Management achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce.
The essential functions of the Resident Services Coordinator are as follows:
- Foster trusting relationships through ongoing communication with residents in a welcoming and culturally responsive environment.
- Maintain ongoing communication and collaboration with the Tenant Council, management staff, community providers and owners to foster positive relationships and to assist in meeting resident's needs.
- Coordinate and schedule services that are consistent with the service plan provided with the funding application and services are meeting HFA standards.
- Submit all reporting criteria on time to include quarterly service reports to HFA and any other funding agencies.
- Assist in resolving resident issues related to services and provide direct services as recommended.
- Responsible for maintaining records of resident service funds and assist in making recommendations or request of funds.
- Secure contributions and donations for the community and establish volunteer activities involving residents and the larger community.
- Assist in seeking grants from local, state, federal and private agencies, organizations and foundations to fund service programs, equipment for programs and administrative and overhead costs.
- Establish outreach to community and appropriate agencies and organizations to further affirmative fair housing and support persons with disabilities to remain successfully independent.
- Perform other duties as assigned.
Education: Bachelor's degree in social work or related field preferred. AA degree in human services or equivalent work experience will be considered.
Certificates & Licenses: LCSW preferred but not mandatory.
Experience
- Service Coordination and case management experience.
- Experience working with low-income families, seniors, and persons with disabilities.
- Basic Microsoft Office and data management experience.
- Experience working with Family Metrics software a plus.
- Working knowledge of community resources, programs, and services.
- Demonstrated passion for working for low-income persons and persons with disabilities.
- Strong interpersonal communication skills
- Strengths based perspective, creative problem-solving ability
- Strong organizational skills; attention to detail and accuracy
- Highly dependable/reliable
- Culturally sensitive
- Ability to motivate and encourage others
Job Posted by ApplicantPro
Salary : $25