What are the responsibilities and job description for the Sales Progressor position at Humphrey & Kirk?
Royston | Full-Time | Competitive Salary OTE
Take Ownership. Drive Deals. Make an Impact.
If you’re an experienced Sales Progressor who thrives on moving deals forward, solving problems, and managing complex property chains, this is your chance to step into a role where your expertise genuinely matters.
You won’t just “manage files” — you’ll own transactions, influence outcomes, and play a key role in delivering exceptional client experiences from offer to completion.
What You’ll Be Doing
You’ll take full ownership of a busy, fast-moving pipeline, including complex and high-risk cases — ensuring nothing stalls and everything progresses.
- Manage property transactions from offer agreed through to completion
- Take control of complex chains, working closely with agents, solicitors, brokers, and clients
- Act as a key escalation point for junior Sales Progressors
- Build strong, lasting relationships with buyers, sellers, and industry partners
- Proactively identify and resolve delays to keep deals on track
- Produce accurate pipeline reports and exchange forecasts
- Spot trends in fall-throughs and delays — and drive improvements
- Support with training, mentoring, and onboarding new team members
- Work closely with solicitors to improve referral relationships and conversions
- Consistently deliver clear, proactive communication to all parties
What Success Looks Like
- Faster offer-to-exchange times
- Reduced fall-through rates
- High levels of client satisfaction
- Accurate and reliable pipeline reporting
- Strong contribution to team performance and development
What You’ll Bring
Essential
- Proven experience in Sales Progression, Conveyancing, or Estate Agency
- Ability to manage multiple complex transactions simultaneously
- Confident decision-maker with strong problem-solving skills
- Excellent communication — professional, clear, and personable
- Highly organised with strong attention to detail
- Ability to mentor and support junior team members
- Resilient, proactive, and calm under pressure
- Target-driven with a “get it done” mindset
Desirable
- Experience producing reports or analysing performance data
- Strong understanding of legal and financial aspects of property transactions
- Existing relationships with solicitors or conveyancers
- Solid MS Office skills (Outlook, Word, Excel)
The Way You Work
- You take ownership and follow through
- You’re solutions-focused, not problem-focused
- You adapt your communication style to get the best outcome
- You lead by example and contribute to a positive team culture
- You stay persistent — even when deals get challenging
Compliance & Standards
You’ll ensure all activity meets compliance, AML, and GDPR standards, with accurate record-keeping and professional integrity at all times.
Working Hours & Location
- Monday to Friday, 8:30am – 5:00pm
- Based in our Royston office
Salary & Package
- Competitive basic salary (dependent on experience)
- Performance-related OTE and incentives
- A role where you can grow, influence, and progress
Why This Role?
This isn’t a “process admin” job. It’s for someone who wants to:
- Be trusted to run their own pipeline
- Have a real impact on deal outcomes and business performance
- Step into a senior, influential position within the team
- Help shape processes and drive improvements
If you’re ready to step up, take ownership, and become a key player in a high-performing team — we want to hear from you.