Social Media Support Coordinator

Job Overview
We are seeking an energetic and detail-oriented Social Media Support Coordinator to join our dynamic marketing team! In this role, you will be the backbone of our social media presence, ensuring that our brand remains vibrant, engaging, and aligned with our strategic goals. Your passion for digital marketing and creativity will drive content creation, community engagement, and brand consistency across multiple platforms. This paid position offers an exciting opportunity to develop your skills in social media management, digital marketing, and graphic design while contributing to impactful campaigns that reach diverse audiences worldwide.

Duties

• Manage daily social media activities across platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok using tools like Hootsuite and Buffer.
• Develop compelling content including posts, graphics, videos, and blogs that resonate with target audiences and enhance brand visibility.
• Monitor social listening channels to gather insights on customer sentiment and industry trends, enabling proactive engagement and reputation management.
• Collaborate with the marketing team to plan and execute social media campaigns, including Facebook Advertising and other paid promotions.
• Utilize Adobe Creative Suite (Photoshop, Illustrator) for graphic design and visual content creation that aligns with branding guidelines.
• Analyze web analytics and social media metrics using Google Analytics and web analytics tools to measure campaign effectiveness and optimize strategies.
• Engage with followers by responding promptly to comments, messages, and reviews to foster strong relationships and community loyalty.
• Conduct keyword research for SEO purposes to improve content discoverability across digital channels.
• Proofread all content for accuracy, clarity, and brand consistency before publishing.
• Support the development of branding initiatives by creating visually appealing multimedia content for e-commerce platforms and online stores.

Skills

• Proven experience with social media management tools such as Hootsuite or Buffer.
• Strong graphic design skills using Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite.
• Knowledge of social listening techniques to monitor brand reputation and industry trends effectively.
• Expertise in social media marketing strategies including Facebook Advertising campaigns.
• Familiarity with SEO best practices, keyword research, web analytics (Google Analytics), and digital marketing principles.
• Ability to create engaging multimedia content including photography and video editing for diverse platforms.
• Excellent relationship management skills to interact professionally with followers, partners, and stakeholders.
• Strong proofreading skills ensuring all content is polished and on-brand before publication.
• Experience in branding development for consistent visual identity across digital channels.
• Ability to analyze data insights from web analytics tools to inform future content strategies. Join us as a Social Media Support Coordinator if you’re passionate about crafting compelling stories online while building meaningful connections! This role offers a vibrant environment where your creativity meets strategic impact—help us elevate our digital presence today!

Pay: $28.55 - $30.57 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Onalaska, WI 54650

Salary : $29 - $31