What are the responsibilities and job description for the Application Analyst - Revenue Systems position at Humboldt Park Health?
About Humboldt Park Health
As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly. And we work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.
From its start in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed, acute care facility. We provide healthcare treatment that’s patient-centered and focused on quality of care, ranging from everyday care to treatment for your most critical needs.
Join a Team That Cares for You, Too
Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or PRN role, you’ll be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.
Full-Time Employees
Benefits may include:
- Comprehensive health coverage including medical, dental, and vision
- Employer-paid Life and AD&D Insurance
- Flexible Spending Account (FSA) options
- 403(b) retirement plan with employer match
- Paid Time Off (PTO) that increases with years of service
- Education reimbursement, subject to eligibility
- Employee wellness programs
- Additional voluntary benefits
Position Summary:
The Clinical Applications Analyst is responsible for overall maintenance, implementation, configuration, and support of assigned healthcare information systems utilized by Humboldt Park Health including Athena, Meditech, and others. The Analyst is accountable for quickly understanding the business practices/issues/needs/challenges, documenting the aforementioned clearly and delivering solutions.
Essential Duties and Responsibilities:
- Learn the operation, integration and maintenance of assigned software applications and affected HL7 interfaces.
- Learns, employs and adheres to HPH policies, regulatory requirements and industry practices standard as defined by ITIL, ISO and governmental agencies such as IDPH, IDHS and CMS.
- Serves as a primary technical contact for implementation, operation, design and support of revenue applications/systems: scheduling, registration, coding and billing and collections - including Athena and Meditech.
- Works with IT staff, user department representatives, superusers, and vendors to optimize the business benefit, reliability and accuracy of clinical software applications. Helps various departments align operational procedures and workflows with system functionality.
- Produces and maintains system-related documentation including: how-to instructions for IT relief staff, and run books for IT disaster recovery / business continuity. Assists department leaders develop their downtime procedures.
- Timely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities.
- For changes, customization, and upgrades, trains superusers and/or supervisors in new/revised functions/routines. Obtains and/or develops learning materials and provides materials to user management for distribution to users.
- Timely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities.
- Ensure quality change control management processes are followed to increase system up time and stability.
- Utilizes the HPH Learning Management System to define curriculum, publish courses, offer learning sessions, track student competency and completion whenever possible.
- Satisfactorily works assigned on-call (off-hours) call rotation schedule, and answers business hours help desk calls.
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Required Qualifications:
- Bachelor's degree in Accounting, Business, or Computer Science major areas
- 1-3 years experience in hospital electronic health record applications or hospital financial applications as either an end user or IT Applications Analyst
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PMP preferred, HIMSS or other healthcare IT related certifications preferred