What are the responsibilities and job description for the DIRECTOR OF CLINIC SERVICES position at Humboldt General Hospital?
POSITION SUMMARY
The Director of Clinic Services assures the smooth functioning of the clinic and any off-site clinics. Working with the Medical Staff, this individual assures proper professional coverage at all times. Further, this individual assures prompt, appropriate care is available to the residents of Humboldt County through proper management of physical, informational, financial and human resources. Provides administrative coverage.
TASK LETTER CODE
PRIMARY DUTIES
(Are the essential job tasks or primary responsibilities that the individual who holds the position must be able to perform unaided or with the assistance of an accommodation. For example: “DO” (action verb) “WHAT” (object) – “Collects vitals from patients at the being of the visit according to clinic protocol”.
% OF TIME PERFORMING DUTY
A
Assigns clinic staff, evaluates performance and makes recommendations for personnel actions.
B
Proper scheduling of office personnel to assure that patient access is maintained during regular hours of operation.
C
Works closely with the Medical Staff to assure that the proper number and mix
of professional staff is available in the clinic
D
In conjunction with CEO, represents the clinic in contract negotiations with insurance companies and/or governmental agencies.
E
Assists the Medical Staff Coordinator to assure proper credentialing of physicians
F
Works closely with outside agencies to develop and schedule clinic services for community benefit.
G
Coordinates with specialty physician offices for visiting clinics in Winnemucca. Assures that proper notification is provided to patients. Assures that proper staffing and facilities are available.
H
Assures that all billing and coding procedures in the clinic office is current
and applicable.
I
Assures that staff in the physician offices are appropriately trained and
working within their scope of practice
J
Develops a system of cross-training clinic staff to function in multiple hospital physician practices.
K
Maintains an open line of communication and works cooperatively with other
departments, staff and physicians.
L
Assists in assessing the immediate and long-term need for physicians and services for the Hospital.
M
Assists in developing strategies for attracting a proper mix of medical practitioners and/or specialties.
N
Compiles statistics and implements and monitors a quality improvement program.
O
Assures that clinics maintain adequate administrative and medical
supplies.
P
Obtains knowledge of Rural Health Clinic designation. Is responsible to research and collect data to review with CEO to determine the feasibility of designation of HGH clinics as a Rural Health Clinic. Including Biannual Review of Services and Policy and procedure review.
Oversees budgeting, payroll and clinic managers
Q
Participates in educational programs and in-service meetings.
R
Assists in computer systems and electronic medical records
S
Attends meetings as required.
T
Maintains confidentiality of all patient/resident/staff information.
U
Other related duties as assigned.
POSITION QUALIFICATIONS
MINIMUM EDUCATION:
PREFERRED EDUCATION: BA/BS in business or healthcare preferred.
MINIMUM EXPERIENCE: Four years experience as a clinic manager preferred.
REQUIRED CERTIFICATIONS:
PREFERRED CERTIFICATIONS/LICENSES:
SPECIAL SKILLS:
Able to read, write and speak the English language in an understandable manner.
Four years experience as a clinic manager preferred.
Effective management and leadership skills.
Ability to manage multiple projects (multi-task) is extremely important.
Willingness to work harmoniously with professional and non-professional personnel
Excellent organizational skills.
Effective communication skills.
Computer skills.
Ability to develop detailed policies, procedures and workflow analysis and instruction.
Ability to make independent decisions.
SUPERVISES:
PHYSICIAL DEMANDS: For physical demands and working conditions, see next page.
