Cash Poster

POSITION SUMMARY

The HGH Cash Poster is responsible for posting cash, checks, credit cards and adjustments to patient encounters; as well as, creating and working up daily deposit slips, making bank deposit runs to HGH designated banking institute, timely filing adjustments received from payers, working posting issues, credit balances (self-pay and insurance), retrieving the mail from the hospital, posting denials with denial reasons while posting remittances, recoupments (also known as take backs and offsets), generating balancing reports from the patient accounting software system, as well as, completing a daily balancing spreadsheet that incorporates daily deposits, payment postings, payments received, but not posted.

TASK LETTER CODE

PRIMARY DUTIES

(Are the essential job tasks or primary responsibilities that the individual who holds the position must be able to perform unaided or with the assistance of an accommodation. For example: “DO” (action verb) “WHAT” (object) – “Collects vitals from patients at the being of the visit according to clinic protocol”.

% OF TIME PERFORMING DUTY

A

Retrieving mail from the hospital, sorting and distributing the mail accordingly to Business Office Staff members.

B

Pulling deposit information from HGH banking institute for Electronic Funds Transfers (EFT’s) and Lockbox.

C

Posting Cash Payments, Adjustments in Patient Accounting software system for EFT’s within 72 Hours and Lockbox and mailed checks within 24 Hours of receipt.

D

Posting Denials from Remittance Advice with clear, precise documentation for patient account representatives and/or billers for follow-up purposes; then assigning encounter to Denial Work Queue according to type of denial.

E

While posting payments and adjustments, any credit balances for insurance payers or patient overpayments, will note the encounter that a credit balance is noted, amount of overpayment, reason for overpayment and provide patient accounting representative a copy of Remittance Advice if insurance/patient overpayment and/or self-pay collector representative if patient overpaid on encounter. Assign credit balance if insurance overpayment to Credit Balance A/R Follow-Up Work Queue or patient overpayment to Credit Balance Self-Pay Work Queue.

F

While posting payments and adjustments, if the Remittance Advice from the payer states that the claim was received past the Timely Filing Limits and there is no good faith reason that HGH could Appeal, then the encounter would need to be adjusted at the time of payment posting to Timely Filing Adjustment. Should an encounter have reason to not be adjusted for Timely Filing, then encounter would need to be assigned

to an insurance patient account representative.

G

Creates and writes-up Daily Deposit Slips and does bank runs to deposit monies received from point of service collections, checks received via mail.

H

Daily Balancing Reports generated from Patient Accounting software system.

I

Updates Daily Balancing Deposit spreadsheet with all deposits received, payments

posted and unposted payments – balancing daily to what was received in the bank.

J

Cash Poster is responsible for working and maintaining the EOB Variance Work Queue.

K

Cash Poster is responsible for the 835 Failure Work Queue – monitoring only (The 835 Failure Work Queue will only show in your Work Queues if an 835 Failure File is received). Cash Poster will need to send an email to Revenue Cycle Director to file an SR with Cerner for Cerner to do a clean-up of the 835 Failure Work Queue.

L

Cash Poster is responsible for EOB Variance Work Queue and will be expected to work encounters accordingly.

M

Cash Poster is responsible for the Transaction Batch in Error Work Queue and working the transaction batch to balance and then batch can be closed.

N

Generate and review AR reports for daily, weekly or month end procedures/processes regarding payments and adjustments as requested by management.

O

Maintains confidentiality in all matters that include Patient Health Information and Employee Data

P

Other related duties as assigned.

POSITION QUALIFICATIONS

MINIMUM EDUCATION: High School Diploma

PREFERRED EDUCATION:

MINIMUM EXPERIENCE: Two Years preferred

REQUIRED CERTIFICATIONS: None

PREFERRED CERTIFICATIONS/LICENSES:

SPECIAL SKILLS: Works well with numbers, aptitude for math, and ability to balance

SUPERVISES: None

PHYSICIAL DEMANDS: For physical demands and working conditions, see next page.