What are the responsibilities and job description for the IT Clinical Systems Analyst position at HumanEdge?
Opportunity Description
The Senior IT Applications Analyst is responsible for the advanced configuration, optimization, and support of healthcare information systems used across clinical, financial, and operational areas. This role provides subject matter expertise on application functionality, integration, and best practices, ensuring system reliability, regulatory compliance, and workflow efficiency. The Senior Analyst serves as a key liaison between clinical and business stakeholders, IT leadership, and software vendors. Often leading projects, mentoring junior analysts, and driving strategic initiatives that improve patient care and operational performance.
Company Information
Hospitals & Healthcare
Job Duties
Application Support & Optimization
- Provide expert-level support for healthcare clinical and business applications.
- Diagnose and resolve complex system and integration issues; serve as Tier 3 escalation.
- Optimize system functionality, data integrity, uptime, and user experience.
- Ensure compliance with regulatory and internal standards (HIPAA, Joint Commission, CMS).
Implementation, Configuration & Vendor Coordination
- Lead design, configuration, testing, and deployment of new applications, upgrades, and enhancements.
- Translate clinical and business requirements into technical specifications.
- Oversee system build activities and manage vendor relationships for ongoing support.
Project Leadership & Management
- Lead or co-manage large-scale IT and clinical system projects through full lifecycle.
- Develop detailed project work plans, schedules, risk assessments, and documentation.
- Manage day-to-day activities of cross-functional teams and ensure adherence to project plans.
- Control project scope, budget, timeline, and communicate progress through detailed reports.
- Identify and mitigate project risks; ensure stakeholder alignment and successful delivery.
- Support resource planning by collaborating with Client Executives, Product Managers, and Resource Allocation teams.
- Participate in performance feedback for project team members.
Workflow Analysis, Training & Documentation
- Conduct workflow analysis to identify opportunities for process and quality improvement.
- Develop and maintain system documentation, policies, procedures, and training materials.
- Mentor and train analysts, superusers, and end users on system functionality and best practices.
- Ensure proper quality assurance testing and user acceptance before implementations.
Skills & Experience Required
- 5–7 years of experience supporting healthcare information systems.
- Advanced knowledge of multiple major healthcare applications.
- Proven success leading IT/application projects in clinical environments.
- Experience supporting administrative, financial, and/or clinical managers.
- Strong project management skills with the ability to manage multiple concurrent initiatives.
- Adherence to hospital performance standards, policies, and professional behaviors.
Education
Bachelor's degree