What are the responsibilities and job description for the Registered Nurse (RN) - Residential Care Coordinator position at HumanEdge Allied Health?
Employment Type: Full-Time
FLSA Status: Exempt
Reporting to the Director of Nursing Services, the RN Coordinator is responsible for the oversight of nursing services, including managing nursing personnel and ensuring high-quality, person-centered care in compliance with state and agency regulations.
Duties & Responsibilities
Operational Leadership
Develop and implement strategies to improve efficiency and quality of services.
Oversee daily management of assigned residential programs (IRAs, ICFs) ensuring compliance with OPWDD regulations and agency policies.
Monitor individualized service plans (Life Plans, IPOP, Habilitation Plans) to align with residents’ needs.
Conduct in-person site visits across all shifts to assess service delivery and staff performance.
Provide emergency on-call coverage and respond to crises as needed.
Collaborate with Nursing, Psychology, and other departments to coordinate care.
Prepare reports, documentation, and attend required meetings and trainings.
Staff Supervision & Development
Lead Residence Supervisors and guide them in programming, staffing, budgeting, and compliance.
Provide performance feedback and oversee evaluations.
Ensure staff meet regulatory training requirements and support recruitment and retention.
Work with HR, Union, and management on personnel issues, grievances, and disciplinary actions.
Quality, Policy & Compliance
Ensure compliance with OPWDD regulations, incident reporting, fire safety, and environmental standards.
Assist in developing and updating policies.
Participate in investigations and ensure corrective actions are implemented.
Monitor expenditures for compliance with fiscal policies.
Individual Advocacy & Family Engagement
Serve as liaison with families, guardians, and community providers.
Build positive relationships with stakeholders and advocate for residents’ needs.
Budget & Resource Management
Approve purchase orders and ensure adequate supplies.
Monitor budget compliance for residents’ funds, allowances, and petty cash.
Qualifications
Education
Bachelor’s degree in Human Services, Social Work, Psychology, Nursing, or related field required (Master’s preferred).
Valid New York State driver’s license.
Experience
Minimum 3 years’ experience in residential services for individuals with developmental disabilities.
At least 2 years of supervisory experience in a human service setting.
Skills & Competencies
Strong knowledge of OPWDD regulations.
Excellent leadership, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Effective written and verbal communication.
Ability to maintain professionalism in crisis situations and when working with residents who may display aggressive behaviors.
Other Requirements
In-person work is mandatory for program oversight and support.
Must be available for on-call duties, evenings, weekends, and holidays.
Travel to multiple sites required.
Work Conditions
This role involves working with individuals with developmental disabilities, some of whom may occasionally display aggressive or violent behaviors. Employees will receive specialized training to manage such situations but must understand the risks inherent in this environment.
Company Information
A mission-driven human services organization dedicated to supporting individuals with developmental disabilities in achieving independence, dignity, and community inclusion. Our team provides residential and clinical programs that focus on person-centered care, safety, and quality of life. We value collaboration, compassion, and professionalism, and we are committed to building strong partnerships with families, guardians, and community providers.
Education Requirements
BSN
NYS Lic RN
Benefits
Health Insurance – Multiple medical plan options with in-network preventive care at no cost
Prescription Drug Coverage – Low co-pays for generic and brand medications
Dental Insurance – PPO and DMO plans, most diagnostic procedures covered at no charge
Vision Benefits – Eyeglass reimbursement and vision discount program
Employee Assistance Program (EAP) – Confidential counseling, legal, financial, and wellness resources
Retirement Savings – 401(k) with employer contribution and vesting schedule
Life & Disability Insurance – Company-paid life insurance, short-term and long-term disability coverage
Paid Time Off – Vacation, sick days, personal days, and 12 paid holidays annually
Additional Perks – Tuition assistance, commuter benefits, wellness discounts, and entertainment discounts