What are the responsibilities and job description for the Adoption Counselor Full Time Keller position at Humane Society of North Texas?
Essential Functions Of The Position
· None
Physical Demands
· The individual performing this job may berequired to work more than 8 hours in a day.
Thisjob description is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required by theindividual. Other duties than thoselisted herein may be assigned.
Job Information
- Care for, feed, monitor, medicate and perform minor treatment on animals.
- Report observed health or behavior issues to Adoptions Supervisor/Assistant Manager.
- Clean assigned areas on a daily basis.
- Assist prospective clients in the selection of animals for adoption and in the preparation of adoption forms.
- Provide information to the public about Humane Society of North Texas programs and promote good animal care and responsible pet ownership.
- Advise new owners of pet examinations, adoption benefits, policies and procedures.
- Provides humane education to customers.
- Maintain database by entering accurate information on adopters and adoptable animals.
- Collect and maintain accurate record of payments for adoptions, donations, and merchandise.
- Check and clear voice messages, promptly answering, returning phone calls and documenting calls on phone log.
- Keep current inventory of necessary program supplies and report shortages to Adoptions Supervisor/Assistant Manager.
- Maintain assigned equipment, supplies and vehicles in safe condition and report any problems or needed repairs to the Adoptions Supervisor/Assistant Manager.
- Represent the Humane Society of North Texas by providing excellent customer service and focus.
- Protect the confidential information on customers and donors.
- Report to work at assigned start time; go to/return from breaks and lunch at assigned times; leave work at assigned quitting time.
- Additional tasks assigned by Adoptions Supervisor/Assistant Manager.
- Ability to meet physical demands.
- Assist customers with adoptions.
- Maintain accurate information and record keeping.
- Monitor and care for animals within the organization.
- Proper animal handling.
- Maintaining and watching over the adoption cash drawer.
- Provide excellent customer service and focus.
- Follow the mission of the Humane Society of North Texas.
- Thorough knowledge of the Humane Society of North Texas adoption policies and procedures.
- Knowledge of Humane Society of North Texas policies and protocols, such as, but not limited to, admitting, cleaning and medical protocols.
- Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.
- Ability to handle animals safely and with patience and gentleness.
- Ability to represent the Humane Society of North Texas in a professional manner in all situations with the public, volunteers, and staff.
- Ability to create and sustain positive working relationships within the Humane Society of North Texas, with volunteers, the public, and be a team player.
- Must be patient, courteous and work well under stressful conditions.
- Knowledge and ability to accurately work with detailed information in paper and computerized format.
- Must be detail oriented and have strong time management skills.
- Ability to read, write and communicate effectively.
- Ability to learn and quickly adapt to changes in programs and procedures.
· None
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The position regularly requires touch, talk, hear, see, grasp, stand, stoop, kneel, crouch, reach, walk, balance, push, pull and lift.
- The position holder must be able to regularly lift and/or move up to 40 pounds without assistance, up to 80 pounds with assistance.
- Specific vision abilities required for this position include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to focus.
- Exposure to odor, extreme temperature, and intense noise.
· The individual performing this job may berequired to work more than 8 hours in a day.
Thisjob description is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required by theindividual. Other duties than thoselisted herein may be assigned.
Job Information