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Direct Support Professional (DSP) Floater - Full Time

Human Support Services
Waterloo, IL Full Time
POSTED ON 3/28/2026
AVAILABLE BEFORE 5/28/2026

Description

Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We’ve been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we don’t hire people for jobs, we find new team members for rewarding and life changing careers that make the world better. 


Caritas Family Solutions, formerly known as Human Support Services, is seeking compassionate caregivers to serve as Direct Service Providers (DSP) in our Community Integrated Living Arrangement (CILA) homes.  This role is perfect for emotionally mature professionals who are passionate about supporting people living with developmental disabilities.  As a DSP Floater, you’ll be working alongside other DSPs in the organization to ensure proper coverage of all sites for our clients care. 


Full time employees are offered the competitive benefits outlined below:

  • Generous Paid Time Off 
  • Paid training
  • Health Insurance 
  • Dental and Vision
  • Life insurance
  • 401(K) with company contribution 4%
  • Tuition reimbursement
  • Employee Referral Bonus

 DISTINGUISHING FEATURES OF WORK:

  • Qualifications and Skills
  • Flexibility and Adaptability: The ability to switch between tasks and departments quickly. 
  • Strong Communication Skills: Essential for collaborating with various teams and understanding different roles.
  • Directly relates to the CILA Site Manager for administration and program issues
  • Works with the QIDP for clinical issues
  • Is responsible for the consumers while they are in the CILA home to see that they are safe and following their treatment plan
  • Also responsible for overseeing the CILA homes

ILLUSTRATIVE DESCRIPTION OF DUTIES:

  • Provide direct service care as required
  • Assist consumers with implementing their Individual Treatment Plan in their homes, community and other environments
  • Help consumers with crisis situations involving supervisors and clinical staff as needed/required
  • Assist consumers with the administration and training of medications taking direct orders from certified medical personnel
  • Make sure that the home is a safe and clean environment, i.e. – assisting in emergency drills, checking safety equipment
  • Assist consumers in purchasing and preparing food and other items as needed for them in their home
  • Transport consumers in agency vehicles to appointments and activities in the community as outlined in their Treatment Plan
  • Help consumers to participate in the design of the array of community support services tailored to their needs
  • Maintain sensitivity to the service population’s cultural and socioeconomic characteristics.
  • Be responsible for staying updated on changes in consumers’ treatment plans, medications and overall care

ADMINISTRATIVE DUTIES:

  • Follow policies and procedures of the CILA Site and Caritas Family Solutions
  • Follow and implement all medication procedures as assigned 
  • Participate in the planning of consumers’ Individual Treatment Plan
  • Do related progress notes per the goals assigned to you for billing purposes and provide all the services indicated in the treatment plan and all other documentation necessary in a timely manner
  • Provide necessary information regarding consumer care to site manager and/or appropriate staff in a timely manner

Requirements

 

TRAINING AND JOB REQUIREMENTS:

  • Meet with CILA Site Manger monthly at scheduled site meetings to assist with consumer monitoring and planning
  • Attend full CSN trainings quarterly to stay updated on consumer care and/or changes affecting CSN and Caritas Family Solutions
  • Successfully complete all required certifications of CSN, HSS and the State of Illinois that relate to your position as scheduled
  • Attend trainings outside required monthly trainings that relate to your position as mutually agreed upon

PHYSICAL REQUIREMENTS:

  • Must be 18 years of age 
  • Must have valid driver’s license
  • Have adequate transportation to be able to move from site to site
  • Ability to drive a regular size and larger size van or willing to be trained
  • Drive in large cities
  • Present High School diploma or GED
  • Able to lift 50 pounds and walk flights of stairs
  • Have normal or corrective eyewear and hearing devices
  • Have clarity of speech to be understood
  • Good hearing
  • Constitution to handle body excrements
  • Must be emotionally stable enough to react appropriately to a consumer in crisis

OTHER:

  • Be available to fill shifts as needed
  • Successfully complete orientation program
  • Able to provide basic living skills to adults
  • Work within agency structure and accept supervision
  • Work constructively using team approach with peers
  • Work with providers in the community
  • Must feel confident to report abuse and neglect of consumers/staff to supervisor
  • Must be flexible and open-minded
  • Do other duties as assigned and/or as mutually agreed upon

Community Services Network (CSN) is a residential setting. Our main focus is to provide the best care, treatment and training possible for each specific individual to help them achieve their own goals. Each consumer’s own personal success is our goal.

This entails physical as well as mental requirements. There are training requirements, constructive work abilities required, as well as required paperwork. The position also requires compassion and understanding of those consumers dealing with their own disabilities.


Drug Free Workplace:

Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.

Salary : $18 - $23

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