Office Services Associate

Office Services Associate - Minneapolis

The Human Resources Research Organization (HumRRO) is a nonprofit organization that has been in business for 74 years providing professional services in solving challenging problems in the areas of human capital management, education, credentialing, policy analysis, program evaluation, and training. We occupy a unique niche in the domain of applied research, positioned between academia and the private, for-profit consulting sector. Our collegial, informal, and nimble work environment allows us to capitalize on our collective knowledge base and experiences to develop cost-effective solutions that work.

HumRRO is seeking a detail-oriented Office Services Associate to support our Minneapolis office. This part-time position (20-30 hours/week) is ideal for a conscientious professional who takes pride in accuracy, maintaining smooth office operations, and performing routine tasks. The Associate position requires someone committed to being a team player and open to a variety of duties supporting local and remote staff across the organization.

About the Job

Facility and Maintenance

• Conduct recurring facility inspections using detailed checklists to ensure standards are met
• Identify maintenance needs and coordinate with property management
• Manage vendor communications (e.g., furniture installers, plumbers, HVAC technicians) and escort vendors in compliance with security protocols
• Monitor and provide updates on maintenance, repair, and janitorial work
• Communicate with security card access provider and serve as point of contact for suite alarms
• Update floorplan office assignments as changes occur

Supply and Equipment Management

• Order, track, and maintain office supplies, healthy snacks, paper, and cleaning products; maintain accurate expenditure records and process reimbursement requests
• Manage printer/copier maintenance (e.g., minor repairs, restocking supplies, scheduling service) and provide internal billing information for print jobs
• Secure, issue, and monitor office, storage, and equipment keys
• Assemble, repair, clean, and set up office furniture and computer equipment
• Schedule shredding and junk removal

Office Services and Communications

• For company or client events, reserve meeting room, coordinate with staff, order food and beverages, and set up and tear down event
• Perform frequent, light housekeeping duties
• Prepare, sort, and distribute mail; create shipping labels and schedule pickups
• Respond promptly to staff requests via email
• Provide information on office/facility policies and procedures as needed
• Assist staff with packing and material preparation to ensure project deadlines are met

Safety, IT, and Operations

• Act as Office Safety Captain; train staff on evacuation and emergency procedures
• Provide basic IT troubleshooting in collaboration with remote corporate IT staff
• Maintain organized records and documentation of office operations and expenditures
• Process vendor reimbursements and provide internal billing information for print jobs
• Support special projects and general office operations as needed

Requirements and Qualifications

• High school diploma and two or more years of related experience or associate's degree
• Exceptional attention to detail and accuracy
• Proficiency with Microsoft Word, Excel, and Outlook
• Demonstrated knowledge of standard office practices and procedures
• Strong organizational and file-management skills (SharePoint experience preferred)
• Ability to follow procedures and maintain detailed records
• Strong written and oral communication skills
• Ability to work independently and manage competing priorities
• Willingness to perform frequent, repetitive, routine tasks
• Willingness to learn new tasks and work collaboratively as part of a team
• Reliable, in-person attendance at Minneapolis location
• Basic IT troubleshooting skills preferred

**Note:** Qualified candidates will complete a brief assessment using Microsoft Excel and Word as part of the application process.

Compensation and Benefits

The anticipated hourly rate for this role is $23-$30/hour. Specific salary offers are based on candidate qualifications and experience.

At HumRRO, our generous benefits and highly competitive workplace policies reflect how much we value our employees - now and in the future.

We offer:

• Health, dental and vision insurance
• Life insurance equal to 2x annual salary
• Retirement plan with company matching
• Paid professional development and training
• Tuition reimbursement
• 12 weeks of paid parental leave
• Generous paid time off and 10 paid holidays

All qualified applications will receive consideration without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, medical condition, or disability. EEO/Vet/Disabled.

Named one of "50 Great Places to Work" by Washingtonian magazine and one of the "Top Workplaces" by The Washington Post. Winner of a 2025 Telly Award for our video, "HumRRO-Who We Are."

Salary : $23 - $30