What are the responsibilities and job description for the Food & Beverage Manager position at Hulsing Hotels?
Manage all F&B operations and deliver an excellent guest experience. Forecast, plan and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Essential Duties & Responsibilities:
- Manage all F&B day to day operations within the budgeted guidelines and to the highest standards.
- Provide services that are above and beyond for member satisfaction and retention.
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Identify member needs and respond proactively to all of their concerns.
- Coordinate with the Executive Chef to design menus, purchase goods and continuously make necessary improvements.
- Lead the team in day of event management; execution and follow up.
- Set expectations and hold food and beverage team accountable for demonstrating desired service behaviors.
- Work with food and beverage team to determine areas of concern and develops strategies to improve the department’s financial performance.
- Comply with all health and safety regulations.
- Review and analyze financial results, reports, execute inventory control and calculation for monthly analysis and reconciliation.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Coach and support F&B team to effectively manage wages, F&B cost, and controllable expenses.
- Hire F&B team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Performs other duties as assigned.
Knowledge and Skills Required:
- Minimum of three years’ experience in F&B
- Effective problem-solving abilities
- Excellent written and verbal communication skills
- Well organized and able to prioritize tasks.
Salary : $50,000 - $55,000