Assistant Director of Tennis

The Assistant Director of Tennis will spend time both on the court and off the court. ARC is a vibrant club with highly active lesson takers and USTA participation.  Our membership is comprised of active youth and adults, with league play, social events, and tournament play. We have a highly active junior development program, including grassroots programs that begin at age 4 and lead up to our ARC Academy, which is our advanced tournament level juniors.  Our adult members demonstrate elevated levels of participation for leagues, lessons, clinics and social events.  Administrative responsibilities would take up about 20 hours per week, while the remainder of this person’s time will be spent on court.  The administrative responsibilities will include, but are not limited to, new member assimilation with current member groups, helping current USTA captains fill teams and/or new members get on USTA teams, run Try Tennis and continue to build USTA teams at the 2.5 level, assist in member communication regarding tennis, and run winter intraclub programs, which could include WTT.  We are excited to add to our high-level team of professionals.

Essential Duties and Responsibilities:

Including the following, other duties may be assigned.

• Work on creating player lists at each level of play/competition
• Create and run quarterly tennis socials that all levels of tennis player can participate in
  • Work with Director of Activities on annual social calendar
• Assimilate new members into current membership
  • Introductions to key people at various levels
  • Help arrange a first meeting with people
  • Get them involved and/or encourage their participation in intraclub/challenge ladders
• Assist with all USTA league play (all in conjunction with Director of Tennis)
  • Help get people on teams
  • Help captains fill rosters
  • Guide new members to captains
  • Create new teams if needed
  • Create new captains/train captains if needed
• Assist with court maintenance
  • Be the eyes and ears on the tennis courts at ARC South
  • Walk the courts daily
  • Communicate with the court maintenance director if things need to be done differently or if you notice problems on the courts
  • Communicate with GM if there are equipment needs
• Run Try Tennis, and Try Play sessions on an on-going basis
• Organize match play for 2.5 players
• Build a new 2.5 team every year from Try Tennis participation
• Run a quarterly new member social; where new members can meet & greet with you and any other tennis staff available.  Make sure our sales team (Mike Greene and Roger Angel) are also aware of these events and are directing new members towards those socials.
• Communicate with Director of Tennis and Director of Marketing/Activities about events and about getting tennis information out in member emails, flyers, and promotions for all ongoing events.
• Ensure that facilities are ready for any large events and/or tournaments.
  • Communicate directly with Tournament Director and staff regarding tournament needs and set up required
• Work with Director of Tennis on budgets, expenses, etc
• Teach private lessons and clinics
• Instruct clinics that are on our ongoing clinic schedule
• Be involved with Junior Development Programs at ARC DT

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communication – engage and interact positively with members and professionals. Speak clearly and professionally in positive or negative situations; write clearly and informatively; listen and get clarification; able to read and interpret written information
• Customer Service – manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments
• Interpersonal skills – focus on conflict resolution and seek the highest degree of accountability

Education, Credentials, Certification, and/or Experience

• Experience in tennis industry for 10 years
• Basic skills to navigate on computer and basic office applications

Knowledge, Skills, and Abilities:

• Strong verbal and written communication skills
• Strong interpersonal skills
• Competent with computers and basic office applications
• Good organizational and analytical skills
• Ability to work independently with minimal supervision
• Ability to work with a team

Working Environment:

• Time will be shared between both ARC locations, engaging with membership and staff at both sites
• Some work can also be done at home if approved by Director of Tennis/GMs
• When at ARC, it will be important for this person to find a space where one can work on a computer

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.

• Regularly required to focus, see, talk, and hear.
• Constantly required to stand, move, and play tennis
• Occasionally required to bend, stoop, go up and down stairs and lift up to 25 lbs.

Compensation:

• This position is an employee (W2) position at ARC. All employees are paid bi-weekly for salary/hourly pay and once per month for any commissions earned.   
• $20,000 annual salary for 20 hours/week of administrative work
• $40.00/hour for standard club adult clinics
• 75% commission on all private tennis lessons

Salary : $15,000 - $20,000