What are the responsibilities and job description for the Medical Receptionist position at Hulsebus Rockford Chiropractic?
Job Summary
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations. This role requires strong organizational skills, proficiency in medical terminology, and the ability to handle sensitive information with confidentiality.
Duties
- Greet patients and visitors in a friendly and professional manner.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain the appointment calendar.
- Review and verify patient documentation for accuracy.
- Handle phone calls, emails, and inquiries from patients regarding services and appointments.
- Maintain patient records in compliance with health information management standards.
- Assist with billing inquiries and insurance verification as needed.
- Utilize electronic health record systems such as Epic or Dentrix for documentation and data entry.
- Support medical staff with clerical tasks, including filing, faxing, and scanning documents.
- Ensure the reception area is organized and welcoming.
Experience
- Previous experience in an office management or medical reception role is preferred.
- Familiarity with medical coding and billing practices is a plus.
- Proficiency in using electronic health record systems (Epic, Dentrix) is highly desirable.
- Strong understanding of medical terminology to facilitate effective communication with healthcare professionals.
- Bilingual candidates are encouraged to apply to enhance patient communication.
- Excellent clerical skills with attention to detail in documentation review.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a fast-paced medical environment, we invite you to apply for this rewarding position.
Job Type: Full-time
Pay: $17.96 - $20.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Flexible schedule
- Free parking
- Health insurance
- On-the-job training
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
Location:
- Rockford, IL 61112 (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Rockford, IL 61112 (Required)
Work Location: In person
Salary : $18 - $20