What are the responsibilities and job description for the Field Services Supervisor position at HULK?
As a Field Service Supervisor, you’ll be at the heart of the action, overseeing field operations to ensure top-notch installation, repair, and maintenance of equipment while upholding the highest safety standards. You'll be the go-to person for both field teams and management, bridging the gap and fostering effective communication. With a blend of hands-on fieldwork and office duties, you’ll drive operational excellence, enforce compliance, and spearhead continuous improvement, all while nurturing the growth and development of your team members.
- Must be local to the Midland/Odessa area**
- Oversee the installation, repair, and maintenance of HULK Downhole products at customer well sites, ensuring proper functionality and adherence to safety regulations.
- Directly manage and lead the field service team, ensuring operational efficiency, safety compliance, and high-quality service delivery.
- Provide guidance, training, and mentorship to enhance team performance.
- Ensure that all fieldwork is conducted in compliance with company safety policies, industry regulations, and standard operating procedures.
- Act as the primary point of contact for field teams, relaying information between technicians, customers, and management.
- Monitor job performance, enforce quality standards, and provide feedback to improve operational efficiency.
- Conduct periodic inspections and audits to confirm proper installation and maintenance practices.
- Assist in resolving technical issues, troubleshooting equipment failures, and providing expert solutions.
- Ensure accurate and timely documentation of field activities, service reports, and incident records as needed.
- Support the Field Services Manager by coordinating field activities, scheduling resources, and optimizing workflow.
- Manage fleet and equipment readiness, ensuring that tools, vehicles, and machinery are properly maintained and available for deployment.
- Assisting in overseeing safety in the field.
- Foster a culture of continuous improvement, teamwork, and professional growth among field service personnel.
- Perform other duties as assigned to support company goals and operational success.
- Minimum of 2 years of verifiable field experience required
- Minimum 3 years of Field Supervisor experience required.
- Valid Class C Driver’s License issued by his/her state of residence and an acceptable Motor Vehicle Record.
- Strong safety background (preferred).
- OSHA 10 / OSHA 30 certification (preferred).
- Experience with production/workover operations, artificial lift, rod pump, ESP systems (CT, capillary, spooling, ESP preferred).
- Fleet management experience (preferred).
- Strong leadership and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and handle multiple responsibilities efficiently.
- Strong technical aptitude and hands-on experience in field service operations.
- Must be able to work under time deadlines while maintaining a positive attitude and providing exemplary customer service.
- Travel up to 25% in the field, overseeing operations and providing technical support
- May be required to sit, bend, squat, kneel, or stand for long periods
- May be required to lift up to 50 pounds unassisted
- Sit, speak, or listen actively for extended periods
- Possesses full use of both hands to feel or manipulate objects, tools, or controls
- Perform an extended reach with arms to manipulate objects, tools, or controls
- Walk short distances, sometimes over uneven terrain
- May be exposed to various weather conditions, including seasonal hot and cold temperatures
- Salary is competitive and dependent on years of applicable experience.
- Additional benefits and incentives will be discussed during the hiring process.