What are the responsibilities and job description for the AC Service Manager position at Hulett Brand?
Responsibilities vary from day to day, but include items such as:
- Handling escalated matters - talking to unhappy customers to resolve complaints regarding repairs or billing
- Overseeing the warehouse and truck equipment to ensure Technicians have the refrigerant, motors, and filters and other items they need
- Assisting with troubleshooting
- helping to coordinate the daily stops for Technicians and Helpers
- Monitoring staff, jobs, safety protocols, etc.
- Quality Control reviews of completed jobs