What are the responsibilities and job description for the Server position at Hugo's Bar and Grill?
Job Overview
Join our dynamic team as a Server and become the heart of our exceptional dining experience! In this lively role, you will deliver outstanding guest service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your energetic approach will help create memorable moments for our guests, fostering a vibrant atmosphere that keeps everyone coming back. Whether you're passionate about fine dining or enjoy engaging with diverse guests, this position offers a rewarding opportunity to showcase your hospitality skills in a fast-paced environment.
Duties
- Greet guests warmly and provide attentive, friendly service throughout their visit
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Serve food and drinks promptly while maintaining presentation standards and food safety protocols
- Upsell menu items to enhance guest experience and increase sales opportunities
- Manage guest relations by responding to inquiries, resolving issues, and ensuring satisfaction
- Assist with food handling, food preparation support, bussing tables, and maintaining sanitation standards
- Collaborate with kitchen staff to ensure timely delivery of orders in a fine dining or nightclub setting
Requirements
- Proven experience in food service or restaurant environments, including fine dining or nightlife venues
- Familiarity with POS systems such as Aloha POS, Micros POS, and OpenTable for order processing and cashiering
- Strong customer service skills with the ability to engage guests professionally and positively
- Excellent time management skills to handle multiple tables efficiently during busy hours
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Ability to perform basic math for billing, cash handling, and order accuracy
- Previous experience in serving, bartending, host/host roles or related hospitality positions is preferred
- Culinary experience or kitchen background is a plus but not required
Join us if you’re passionate about delivering exceptional guest experiences! We value energetic individuals who thrive in fast-paced settings and are eager to develop their skills within the food industry. This paid position offers the chance to grow your hospitality career while working in an engaging environment that celebrates teamwork and guest satisfaction.
Pay: $22.53 - $27.13 per hour
Work Location: In person
Salary : $23 - $27