What are the responsibilities and job description for the Key Holder position at HUGO BOSS?
Individual job information
Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.
Responsibilities
- Sales goal achievement.
- Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
- Demonstrate knowledge of how and when to close a sale.
- Demonstrate a positive attitude toward customers and co-workers.
- Understand floor presence: Greeting, friendly posture, poise, image projection.
- Know and understand basic communication skills.
- Actively maintain a client book profile book.
- Be aware of annual, monthly, and daily sales goals.
- Demonstrate a general knowledge of alteration procedures.
- Create a lasting, positive impression on customers.
- Maintain professional standards with customers, peers, and management.
- Follow through in all areas of commitments made to customers.
- Maintain up-to-date knowledge of customer service standards.
- Provide an “over and above” level of customer service.
- Be proactive in idea generation of how to better serve customers.
- Inform customers of up-coming events.
- Understand and communicate return/exchange policies.
- Assist with re-merchandising as needed.
- Back stock maintenance.
- Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.
- Professional Dress attire (Uniform will be provided soon)
- Maintain high standards in personal grooming.
- Participate in product knowledge seminars.
- Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer Educate and inform the customer about various products and lifestyles of Hugo Boss.
- Opening/Closing Store Operations
Requirements
- BS College Degree preferred or equivalent experience
- 1 - 2 years of Specialty Retail Management experience
- Excellent organizational, analytical, and leadership skills
- Demonstrated strong customer service and communication
- Independent, self-motivated, detail-oriented, entrepreneurial
- Strong business acumen and interpersonal skills
Join our team as a Key Holder where you will have the opportunity to lead a dynamic group of individuals while delivering outstanding service to our customers. If you are passionate about retail and possess the necessary skills to excel in this role, we encourage you to apply.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 37.5 – 39.5 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $18
