What are the responsibilities and job description for the Full Time Key Holder - BOSS Outlet, Thornton position at HUGO BOSS?
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.
What you can expect:
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.
What you can expect:
- Sales goal achievement.
- Continuously develop a personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
- Demonstrate knowledge of how and when to close a sale.
- Demonstrate a positive attitude toward customers and coworkers.
- Understand floor presence: Greeting, friendly posture, poise, image projection.
- Know and understand basic communication skills.
- Actively maintain a client book profile book.
- Be aware of annual, monthly, and daily sales goals.
- Demonstrate a general knowledge of alteration procedures.
- Create a lasting, positive impression on customers.
- Maintain professional standards with customers, peers, and management.
- Follow through in all areas of commitments made to customers.
- Maintain up-to-date knowledge of customer service standards.
- Provide an “over and above” level of customer service.
- Be proactive in idea generation of how to better serve customers.
- Inform customers of up-coming events.
- Understand and communicate return/exchange policies.
- Assist with re-merchandising as needed.
- Back stock maintenance.
- Maintain high levels of communication with sales associates, supports staff, managers, corporate personnel and customers.
- Professional Dress attire (Uniform will be provided soon)
- Maintain high standards in personal grooming.
- Participate in product knowledge seminars.
- Demonstrate a clear understanding of the newest product designs within the company and communicate that knowledge to the customer Educate and inform the customer about various products and lifestyles of Hugo Boss.
- Opening Store Operations
- BS College Degree preferred or equivalent experience
- 1 - 2 years of Specialty Retail Management experience
- Excellent organizational, analytical, and leadership skills
- Demonstrated strong customer service and communication
- Independent, self-motivated, detail-oriented, entrepreneurial
- Strong business acumen and interpersonal skills
- Base Pay Commission
- Earned Vacation and Sick time
- Excellent Health Care, Dental, Vision
- 401K
- Generous Employee discount