What are the responsibilities and job description for the Worker's Compensation Appointments Specialist Full Time position at Hughston?
Position Goal
Accurately schedule and maintain workers compensation appointments (at the Main Clinic as well as Satellite Clinics) at a very fast-paced, high-volume environment.
Position Responsibilities
Required:
Required:
Special Qualifications:
Accurately schedule and maintain workers compensation appointments (at the Main Clinic as well as Satellite Clinics) at a very fast-paced, high-volume environment.
Position Responsibilities
- Answer multi-phone lines and return messages in a timely manner.
- Accurately enter patient demographics and insurance information.
- Accurately learn each physician’s protocol and apply during scheduling.
- Accurately triage and schedule patients with the correct physician.
- Accurately maintain physician schedules to include canceling and rescheduling.
- Maintain effective oral/written communication with patients, employers, case managers, WC adjusters, physicians and staff concerning patient appt needs.
- Request records and prepare for physician review.
- Collect prepayments for IME’s and Second Opinions.
- As schedule requires, monitor various office equipment for incoming records and file for upcoming appt.
- Register and utilize online portals to obtain authorizations.
Required:
- One (1) year experience in a medical office setting with insurance verification experience.
- Must have the ability to accurately type 45-50 wpm.
Required:
- High School Diploma or equivalent.
Special Qualifications:
- Knowledge of HIPAA.