What are the responsibilities and job description for the Customer Service Representative position at Hughes Insurance?
Job Title: Part-Time Customer Service Representative
Location: Hughes Insurance, 310 Second St Defiance, Oh 43512
Job Type: Part-Time
Position Overview:
We are seeking a reliable and detail-oriented Part-Time Insurance Office Assistant to support daily operations in our busy insurance office. This role is ideal for someone who enjoys working with people, staying organized, and assisting with administrative tasks in a professional environment.
Key Responsibilities:
- Greet clients and provide excellent customer service in person and over the phone
- Assist with scheduling appointments and managing calendars
- Process insurance documents, applications, and policy updates
- Maintain accurate client records and files
- Handle incoming and outgoing mail, email, and office correspondence
- Support agents with quoting, data entry, and follow-up tasks
- Ensure the office remains organized and efficient
Qualifications:
- High school diploma or equivalent required
- Previous office or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with computers (Microsoft Office, email, data entry)
- Ability to multitask and stay organized in a fast-paced environment
- Professional attitude and appearance
Schedule:
- Part-time hours (25-35 hours per week)
- Flexible scheduling may be available
Compensation:
- Hourly pay based on experience
- Paid holidays
Why Join Us?
- Friendly and supportive work environment
- Opportunity to gain experience in the insurance industry
- Flexible part-time schedule
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Application Question(s):
- Will you be able to work on call some days?
Ability to Commute:
- Defiance, OH 43512 (Required)
Work Location: In person
Salary : $13