What are the responsibilities and job description for the Training and Technical Advisor position at HUGH M?
Job Title: Training and Technical Advisor
FSLA: Exempt
Location : Central Texas Austin TX Metro Area/Must live in Austin or surrounding areas
Hugh M. Cunningham Companies is seeking a Training and Technical Advisor to join the Factory Support Team (FST). This role serves as a technical resource supporting HMC's sales organization and represents manufacturer brands across plumbing, mechanical, HVAC, water treatment, and hydronic product lines. The Factory Support Team is a technical support resource focused on diagnostics, product training, warranty support, and consultation.
Ideal Candidate - The following reflects the skills and experience we value most; candidates are not required to meet every item to be considered.
- Experienced in residential and commercial plumbing service, municipal water and waste equipment, and pump technology
- Familiar with backflow prevention device installation, testing, and repair
- TCEQ backflow prevention assembly tester license preferred, or the ability to obtain one
- Strong critical thinking and diagnostic skills
- Familiar with basic electrical concepts and testing, hydronics, plumbing, irrigation, and HVAC
- Comfortable speaking in front of groups and conducting product training sessions in a well-spoken, professional, and coherent manner; full English proficiency required
- Maintains a professional, customer service-oriented approach in all work
- Able to work independently with little direct daily supervision; self-motivated mentality
- Proficient in Microsoft tools, including Outlook, Word, and PowerPoint
Typical work hours: Full time, roughly 40 hours per week. Because training sessions and jobsite needs vary, start and end times shift from day to day rather than following a fixed 9 to 5 schedule. This is a salaried position.