What are the responsibilities and job description for the Chart Prep Specialist position at Huggins Hospital?
Job Title:
Clinical Preparation and Reconciliation Specialist
Responsibilities:
- Chart and Appointment Preparation:
• Ensure preload of pertinent patient information in the electronic record has occurred for all upcoming appointments.
• Verify appropriateness of scheduled appointments to minimize cancellations.
• Identify need for addition of appropriate flowsheets into patient charts based on patient active problems and medications. - Reconciliation:
• Reconcile patient information from all EMR systems.
• Identify outstanding referrals and orders, and ascertain patient follow through to close order when possible.
• Identify barriers and opportunities to connect patients to resources to increase success of order completion when research finds lack of follow through.
• Reconcile medications and allergies from all EMR systems, contacting patients if necessary to accurately and safely reflect an updated list.
• Assure scheduling integrity for patients by removing duplicates. - Collaboration with Key Stakeholders:
• Work within Allscripts Compass to ensure appropriate patient follow up.
• Consult with Clinical Director when concerns or questions arise from chart review findings.
• Connect with appropriate staff members in practices to verbally update pertinent findings to facilitate optimized appointment for patients.
Organizational Expectations:
- Attendance: Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shift.
- HIPAA: Maintain patient confidentiality.
- Internal Communication: Contribute to positive team performance and a culture of service excellence through effective communication, active listening, and respect.
- Interpersonal Relationships: Maintain appropriate interpersonal relationships with staff, patients, and visitors at all times. Work as a team member with other departments.
- Safety: Practice workplace safety daily.
Employee Engagement:
- Participation in Service Excellence Initiatives: Actively participate in all hospital Service Excellence initiatives and trainings.
- Department Meetings: Attend and participate in a minimum of 50% department staff meetings and sign off on review of 100% department staff meeting minutes.
- Annual Education: Complete all required annual education on or before due date.
Knowledge, Skills, and Abilities:
Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the primary functions of the job, with or without a reasonable accommodation, using some combination of skills and abilities and possess the necessary physical requirements, with or without a reasonable accommodation, to safely perform the essential functions of the job.
- Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers.
- Ability to effectively manage considerable mental stress.
- Ability to express or exchange ideas by means of the spoken word.
- Ability to receive detailed information through oral communication.
- Ability to communicate effectively with co-workers and convey information in a clear, concise and accurate manner.
- Familiarity with computer and other business machines.
Qualifications:
- Education: Healthcare experience required, and medical office setting experience preferred. Will provide on the job training and education for right fit candidates who desire a clinical support based position.
- Experience: Strong medical terminology and familiarity with typical components of a patient record desired.
