What are the responsibilities and job description for the Automotive Warranty Administrator (Service Department) position at Huffines?
Service Warranty Administrator
Why Work at Huffines:
Huffines operates 10 dealerships across McKinney, Plano, Lewisville, and Corinth, representing top brands like Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru. Celebrating over 100 years of award-winning service, Huffines is known for its strong leadership, excellent work-life balance, and commitment to “WOW” our customers, team members, community, and peers.
Join a company consistently voted a “Top Places to Work” in DFW, where growth, opportunity, and customer excellence drive everything we do!
Warranty Administrator Job Description:
The Huffines Warranty Administrator reviews and processes all warranty claims for the service department. They also assist in the procurement and tracking of replacement parts and monitor the progress of all warranty-related service work. Warranty Administrators are adept at multi-tasking, working in a fast-paced environment, and understanding complex processes and procedures.
Warranty Administrator Job Responsibilities:
The Huffines Warranty Administrator reviews and processes all warranty claims for the service department. They also assist in the procurement and tracking of replacement parts and monitor the progress of all warranty-related service work. Warranty Administrators are adept at multi-tasking, working in a fast-paced environment, and understanding complex processes and procedures.
Warranty Administrator Job Responsibilities:
- Processing all warranty claims for reimbursement
- Maintaining warranty receivable schedules to secure payment
- Assisting Service Department in use of proper operation codes and labor times applicable to warranty repairs
- Reviewing and distributing manufactures' campaigns, product recalls and bulletins
- Ensuring all aspects of the warranty process are fulfilled for audit requirements
- Maintaining electronic/filling records of all claims submitted, returned/rejected or paid
- Performing other duties as assigned
Warranty Administrator Job Requirements:
- Two years Warranty Administrator experience with an automotive dealership required
- Strong computer skills
- Excellent organizational skills with attention to detail
- Working knowledge of activities, methods, procedures and policies of the Service Department
- General knowledge of product installation activities
- Valid U.S. Driver's License required
- Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person
- Ability to work in a fast-paced environment
- In-person position, working onsite at the dealership
Huffines Compensation and Benefits:
- Excellent work-life balanced culture
- Optional benefits including medical, vision, dental, and Health Savings Account (HSA), 401K
- Company-paid life insurance
- Employee discounts
- Paid time off (PTO) accrues from first day of work
- Paid holidays
- Chaplin Services
HUFFINES IS A DRUG-FREE WORKPLACE
In addition to background checks, Huffines performs pre-employment and random drug testing mepr