Senior Operations Manager

Location: San Diego, CA (preferred)

Reports To: CEO and Co-Founder

Salary: $90,000 to $120,000

Start Date: January 2026

Huega House is a fast growing lifestyle and apparel brand built around community, thoughtful design, and premium quality. As our first Operations hire, you will build the operational backbone of the company and create the systems that support our next stage of growth. If you enjoy structure, clarity, and fast moving environments, this role is for you.

• Manage daily operations across ecommerce, wholesale, inventory, and fulfillment

• Build scalable processes and SOPs across the business

• Identify bottlenecks, implement solutions, and improve efficiency

• Evaluate and integrate new tools and automations

• Own forecasting, inventory planning, and SKU level reorders

• Track sales velocity, seasonality, and launch calendars to predict demand

• Maintain accurate inventory across Shopify and 3PL

• Monitor low stock, stockouts, and replenishment cycles

• Recommend air vs ocean freight based on inventory needs and margin impact

• Communicate with suppliers regarding POs, timelines, and quality

• Track production progress and inbound shipments

• Align restocks with product launches and sales momentum

• Prepare product data and documentation for incoming goods

• Manage daily 3PL relationship and performance metrics

• Oversee fulfillment accuracy, receiving, and inventory counts

• Resolve issues related to delays, missing items, returns, or compliance

• Support wholesale requirements including routing guides and labeling

• Own product setup, SKUs, variants, bundles, and inventory syncing

• Oversee Shopify integrations with 3PL and operational apps

• Work with developers on automations, tags, metafields, and reporting

• Support wholesale operations, compliance, and PO creation

• Provide operational data for finance including forecasting and margin tracking

• Improve returns workflows in partnership with customer support

• Ensure operational readiness for all launches and seasonal drops

• Analyze packaging, shipping, fulfillment, and freight costs

• Track key cost drivers and identify savings opportunities

• Evaluate margin and landed cost by SKU or collection

• Recommend changes that improve operational efficiency and profitability

• Build basic dashboards or reports to provide visibility into KPIs

• Organized, detail oriented, and strong at problem solving

• Entrepreneurial and comfortable building systems from scratch

• Clear, proactive communicator with cross functional partners

• Experienced in ecommerce operations (apparel preferred)

• Shopify experience required

• Bonus: Experience with forecasting tools, 3PL software, WMS/ERP, or wholesale operations

• You will build the foundation for a high growth brand

• You will have real ownership and autonomy

• Your work directly impacts customer experience, profitability, and scalability

• Clear room for growth as the business expands