Referral General Production

GENERAL PRODUCTION (Referral Requisition)

Location: Holland, MI

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Position Summary

As a Technical Operator at Hudsonville Ice Cream, you will play a key hands-on role in producing, packaging, and preparing our ice cream products across multiple production platforms. You will operate, monitor, and troubleshoot a variety of automated and mechanical equipment, ensuring production runs efficiently, safely, and to the highest quality standards.

This role involves ingredient handling, batching, freezing, filling, palletizing, and sanitation processes. You will work closely with team members, maintenance technicians, and leadership to meet safety, quality, and production goals while maintaining compliance with Good Manufacturing Practices (GMPs) and food safety standards.

The ideal candidate is dependable, mechanically inclined, detail-oriented, and thrives in a fast-paced environment. Success in this role requires initiative, a strong work ethic, and commitment to The Hudsonville Way by demonstrating teamwork, positivity, and responsibility in every aspect of production.

Duties and Responsibilities:

Attendance and Workplace Conduct

• Maintain excellent attendance and punctuality
• Demonstrate strong interpersonal and communication skills
• Work scheduled overtime, including Saturdays, as required

Physical and Technical Abilities

• Maintain good hand-eye coordination and manual dexterity
• Demonstrate strong multi-tasking and problem-solving abilities

Production and Ingredient Handling

• Assist with receiving bulk ingredients (e.g., yogurt and inclusions)
• Support the mixing and batching of ice cream base according to standards
• Receive, stage, weigh, and label ingredients accurately
• Operate freezing, filling, and novelty production equipment
• Assist with palletizing and preparing finished products for shipment

Safety, Compliance, and Quality Control

• Follow all GMPs, allergen control, and food safety procedures
• Operate equipment safely and according to standard operating procedures
• Accurately complete production, quality, and sanitation documentation

Sanitation and Cleanliness

• Operate, monitor, and troubleshoot cleaning process
• Perform Clean-in-Place (CIP) procedures and sanitation connections
• Conduct thorough cleaning and sanitation of all equipment
• Maintain a safe, clean, and organized work area

Equipment Operation and Maintenance

• Monitor equipment performance and perform basic maintenance
• Collaborate with maintenance technicians to resolve equipment issues

Team Collaboration and Training

• Support cross-training initiatives to build team flexibility
• Support a team-oriented environment through active communication and collaboration

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as
an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities
from time to time, as needed.

Qualifications:

Education & Experience

• High school diploma or general equivalency diploma (GED)
• Prior manufacturing or food production experience (preferred but not required)
• Forklift certification or ability to obtain is a plus

Skills & Competencies

• Basic to intermediate math skills (weighing, measuring, calculating)
• Demonstrates initiative and problem-solving abilities
• Apply critical thinking to troubleshoot issues independently
• Excellent teamwork and communication skills
• Ability to multi-task in a fast-paced production environment
• Comfortable working with technology and automated equipment
• Committed to maintaining a safe and clean work environment, adhering to all safety protocols

• Strong mechanical aptitude and understanding of equipment functionality
• Attention to detail with a focus on product quality

Physical Requirements

• Manual Dexterity: Perform repetitive tasks with both hands and maintain strong hand-eye coordination.
• Mobility: Stand for extended periods (up to 9 hours) with frequent walking, bending, reaching, and crouching.
• Personal Protective Equipment (PPE) Compliance: Wear required PPE, including safety glasses, gloves, hearing protection, and bump or hard hats as needed.
• Physical Strength: Lift, push, or pull up to 30-50 lbs. regularly from ground to waist or chest height; occasionally handle heavier items with assistance.
• Responsiveness and Communication: Respond quickly to alarms and equipment sounds and communicate clearly in a fast-paced manufacturing setting.
• Visual and Hearing Acuity: Sufficient vision and hearing, with or without correction, to safely navigate the work environment, detect hazards, and respond to equipment alarms or other auditory signals.
• Working at Heights: Safely climb ladders and work at heights as needed.

WORK ENVIRONMENT

• Work in a manufacturing facility with active industrial equipment, varying temperatures, and noise levels.
• Environments may be wet, damp, or cool (35°–45°F).
• Areas may include flashing/strobe lights and strong magnetic fields that could impact certain medically implanted devices.

Benefits:

• 401(k) with matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance