Branch Quality Assurance Analyst Seasonal

Hudson Valley Credit Union is currently recruiting for a Branch Quality ControI Analyst. The sucessful candidate will be responsible for evaluating and monitoring the quality of work produced in Branch locations for adherence to process and procedures as they relate to collectability, credit, compliance and risk. They will assess Branch performance and collaborate with leadership to develop and implement process efficiencies and adherence strategies. 

• Conduct independent quality control work audits including but not limited to teller transactions, finalized consumer loans (including home equity, business purpose loans), new memberships, accounts and account maintenance. 
  
• Analyze findings for trends and errors relating to system or manual process, fraud, procedure and/or training concerns. Identify system, workflow and process problems and recommend resolutions.


• Act as a resource for all operations support functions on a wide range of issues, directly supporting the branches.
  
• Provide administrative support to the Branch Quality Assurance Department.
• Maintains a working knowledge of branch processes and procedures, and applicable regulations.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate, required

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Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.