What are the responsibilities and job description for the Service Concierge position at Hudson Nissan of Summerville?
.Hudson Nissan of Summerville, part of the award-winning Hudson Automotive Group, is seeking an experienced and results-driven Service Concierge to join our growing team. Hudson Automotive, a third-generation family-owned group, is one of the fastest-growing dealer groups in the Southeast U.S.
We are seeking a friendly, customer-focused Service Concierge to join our dealership team. In this role, you will be the welcoming face of our service department, ensuring every customer feels valued and cared for from the moment they arrive.
As our Service Concierge, you will greet customers, provide exceptional hospitality, and create a comfortable, positive experience while their vehicles are being serviced. You will offer complimentary refreshments and snacks, keep the customer lounge clean and inviting, assist with amenities, and serve as a helpful point of contact for any needs that arise during their visit.
• Warmly welcome customers and make them feel at home in our service lounge
• Proactively offer and serve complimentary coffee, beverages, and snacks
• Maintain a clean, organized, and welcoming customer waiting area
• Assist customers with Wi-Fi, charging stations, shuttle arrangements, or other conveniences
• Provide updates on service status and address questions with a positive attitude
• Ensure every customer leaves with a memorable, five-star experience
Ready to work in a high-energy dealership and state-of-the-art facility while contributing to a team committed to operational excellence and customer satisfaction? If so, it’s time to shift into gear with Hudson Automotive!
Hudson Automotive Group is an equal opportunity employer and prohibits discrimination and harassment of any kind protected by federal, state, or local law.