What are the responsibilities and job description for the Debt Collector position at Hudson Management Services LLC?
At HMS Collections, we don’t just "collect debt"—we restore the financial health of local medical and dental practices. We are looking for a disciplined, results-driven Professional Recovery Specialist to join our team and manage our growing portfolio of private practice accounts.
In this role, you aren’t just a caller; you are a problem solver. You will represent our clients (doctors and dentists) with the highest level of integrity, helping patients find solutions to settle their outstanding balances while protecting the reputation of the practice.
Key Responsibilities
Account Management: Manage and prioritize a high volume of accounts across our tiered recovery schedule (from micro-debts under $100 to high-value professional accounts).
Negotiation: Utilize persuasive communication and empathy to establish firm repayment plans and settlements.
Data Accuracy: Input invoices and manage spreadsheet imports into our collection software with 100% accuracy.
Skip Tracing: Use industry tools to locate and contact delinquent account holders.
Compliance: Maintain strict adherence to HIPAA and FDCPA regulations to ensure ethical and legal recovery.
What We Are Looking For
The Communicator: You have a "professional phone voice" and the ability to remain calm and respectful under pressure.
The Problem Solver: You can identify why a payment is stalled and find a creative path to a "Yes."
The Detail-Seeker: You are proficient in Microsoft Excel and comfortable managing complex spreadsheets.
The Disciplined Pro: You thrive in a goal-oriented environment and take pride in hitting (and exceeding) recovery targets.
Experience: 1–2 years in collections, medical billing, or high-level customer service is preferred but not required for the right candidate.
In this role, you aren’t just a caller; you are a problem solver. You will represent our clients (doctors and dentists) with the highest level of integrity, helping patients find solutions to settle their outstanding balances while protecting the reputation of the practice.
Key Responsibilities
Account Management: Manage and prioritize a high volume of accounts across our tiered recovery schedule (from micro-debts under $100 to high-value professional accounts).
Negotiation: Utilize persuasive communication and empathy to establish firm repayment plans and settlements.
Data Accuracy: Input invoices and manage spreadsheet imports into our collection software with 100% accuracy.
Skip Tracing: Use industry tools to locate and contact delinquent account holders.
Compliance: Maintain strict adherence to HIPAA and FDCPA regulations to ensure ethical and legal recovery.
What We Are Looking For
The Communicator: You have a "professional phone voice" and the ability to remain calm and respectful under pressure.
The Problem Solver: You can identify why a payment is stalled and find a creative path to a "Yes."
The Detail-Seeker: You are proficient in Microsoft Excel and comfortable managing complex spreadsheets.
The Disciplined Pro: You thrive in a goal-oriented environment and take pride in hitting (and exceeding) recovery targets.
Experience: 1–2 years in collections, medical billing, or high-level customer service is preferred but not required for the right candidate.
Salary : $100