Program Coordinator, Continuing Education and Workforce Development

Position Description

Hudson County Community College

Program Coordinator, Continuing Education

School of Continuing Education and Workforce Development,

Jersey City, New Jersey

Union Affiliation: Academic Administrative Association

Pay Grade: 112, Coordinator II

Reports to: Assistant Vice President of Continuing Education and Workforce Development

“Hudson is Home”

“Hudson is Home” is about our people. Hudson County Community College truly cares about our faculty, staff, students and community. At HCCC, you will be respected, supported, and valued! Our caring, collaborative, and diverse culture is what defines us and together we can and will achieve our dreams!

Our Perks

HCCC provides full-time employees with a strong, comprehensive benefits package that includes: Medical, Dental, Vision, Life Insurance, Parental Leave, Paid Time Off, Retirement Plans, and up to $9,000 per year invested in your professional development. Additionally, we also offer employee assistance programs, flexibles spending accounts, flexible hybrid schedules (depending on the position), employee discount marketplace, auto and home insurance discounts and more.

About This Role

The School of Continuing Education and Workforce Development is an exciting and entrepreneurial office within the College, which offers a wide variety of non-credit classes, courses, seminars and training sessions for the community. These offerings are focused on revitalizing careers, upgrading skills and credentials, growing businesses and pursuing pastimes and passions. Additionally, the HCCC Center for Business & Industry (CBI) is the area leader in developing and delivering educational classes and programs for Hudson County’s businesses, organizations and individuals.

Reporting to the Assistant Vice President of Continuing Education and Workforce Development, the Program Coordinator interfaces with students, instructors, and other college departments to ensure that classes are scheduled and staffed, instructional offerings are of the highest standard, books and supplies are ordered, and the office is run professionally.? The position supports the department’s Assistant Vice President by providing customer service, registration coordination, and seeks to resolve student issues and concerns. Additionally, the Coordinator assists in developing and implementing new courses and programs based on community needs.

Summary Of Duties

What You’ll Do:

• Research, develop, and implement courses based on community needs
• Primary point of contact for instructors
• Recruit instructors for various program areas
• Collaborate with instructors to offer appropriate curriculums for CE students
• Assists in researching teaching materials and acquiring those resources
• Create class schedules, coordinate dates with instructors, book rooms
• Assist in creating promotional materials for programs, use email marketing, social media, and various platforms to market programs
• Update webpages with new program information as needed
• Interfaces directly with students and the general public
• Work with Customer Service to answer student questions and address issues
• Provides speedy response to all student concerns and complaints
• Works with instructors to schedule classes, complete paperwork, and address concerns related to student, administration, and programs
• Collaborates on the forecasting and tracking of individual project expenses
• Maintain financial records on all programs offered and report on associated data on a monthly basis
• Participates in the preparation of status reports
• Create assessment materials, collect, and manage data
• Ensures integrity of course evaluation process; supports the Assistant Vice President as needed to meet with instructors to review course evaluations
• Works with administration and oversees invoice processing, payroll, and completion of paperwork for check requests related to program areas and instructors
• Maintains effective communications with other college departments with regard to scheduling classes, food and beverage needs, audiovisual requirements, etc.
• Assists in marketing efforts for Continuing Education, including attending events such as farmer’s markets, street fairs, open houses, conferences, and other networking events
• Ability to work a flexible schedule, where needed, to ensure appropriate coverage. Some weekend work and occasional evening work is necessary.
• Assumes assigned day-to-day responsibilities of the Assistant Vice President when (s)he is out of the office
• Performs related duties as delegated or assigned by the Assistant Vice President of Continuing Education/Workforce Development.
  
  

Specialized Responsibilities

• Coordinates online and in-person Au Pair program and works with the business partner to create new courses, booking classrooms and venues (in-state and out-of-state) manage day-to-day activity, and student requests such as enrollment letters and certificates
• Coordinates Culinary program, recruits chefs, collaborates on menu and food budget, markets courses, recruits students, work with the School of Culinary Arts to prepare kitchen supplies, creates schedules, reserve kitchens and cleaning services, and prepares kitchens for weekend classes when necessary
• Performs outreach for Continuing Education at local events and represents career and personal enrichment programs such as the Cannabis program.
  
  

Qualifications

What You’ll Need:

• Demonstrated 3 years related experience
• Proficient in Microsoft Office (i.e. Word, Excel)
• Excellent written and verbal communication skills, organizational skills and the ability to multi-task required
• Ability to interact effectively with various HCCC departments and represent the College with external agencies
  
  

Preferred Qualifications

• Culinary Experience
• Event Tabling
• Public speaking, Networking
• Travel arrangements
• Associate’s or Bachelor’s degree
  
  

Supplemental Information

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically articulated in this job description, but which may be reasonably considered to be incidental in the performance of their duties. Additionally, Hudson County Community College has the right to revise this position description at any time and does not represent in any way a contract of employment.

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Hccc Employee Benefits

We value and appreciate all employees and acknowledge the importance of a comprehensive benefit program. Below is a brief glance of HCCC benefits, perks, and discounts offered to employees. For more detailed information about employee benefits please visit: https://www.hccc.edu/administration/hr/benefits-pensions.html

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.