Restaurant Server

ABOUT US
Huddle House of Greenbrier is more than just a restaurant. It is a gathering place for our town.
Our dining room is uniquely decorated to celebrate Greenbrier and Panther pride, featuring
original jerseys and cheerleader uniforms from the 1960's football team, authentic helmets, and
shadow boxes honoring hometown heroes and local history.

Our restaurant reflects the spirit of Greenbrier itself. It is a place where families meet after
games, friends catch up over meals, and the community comes together for fundraisers, school
events, and special gatherings. On Friday nights, you will find us filled with players, parents, and
fans celebrating another Panther game. During the week, we host church groups, student
organizatons, and community causes.

We take pride in being deeply connected to the Greenbrier community and creating an
environment where guests feel at home, meals are made with care, and every visit strengthens
our towns sense of connection and tradition.

JOB SUMMARY
The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The server will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the dinning area. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our other employees.

RESPONSIBILITIES

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: Good Morning or Welcome to Huddle House.
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products
• Request reviews from customers
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales

QUALIFICATIONS

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• Can do attitude and willingness to be at your during your shift

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun