What are the responsibilities and job description for the Service Advisor position at Hubler Honda?
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Are you a passionate, skilled, and dedicated individual who is excited by the opportunity to work at our store? Are you highly self-motivated and detail-oriented with solid organizational and time-management skills? If you’re excited about innovative technologies and have automotive service repair experience, we're excited to meet you and introduce you to the Hubler family!
What We Offer:
- Medical, Dental & Vision
- Life Insurance
- Long-Term & Short-Term disability
- 401K
- Paid vacation
- Paid sick days
- Great pay and be part of Indiana's GIANT Automotive Family
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
About the Dealership