What are the responsibilities and job description for the Parts Counter Associate position at Hubert's Outdoor Power?
Job Overview
We are seeking a dynamic and customer-focused Parts Counter Associate to join our powersports team! In this energetic role, you will be the vital link between our dealership and our valued customers, providing expert assistance in identifying, sourcing, and selling lawn & garden, powersports parts and accessories. Your enthusiasm for customer support and service will help ensure our customers receive top-notch support, making their vehicle maintenance experience smooth and satisfying. This position offers an exciting opportunity to develop your sales skills while leveraging your technical knowledge in a fast-paced environment. If you thrive on helping others and have a passion for powersports, this is the perfect role to accelerate your career!
Responsibilities
- Greet customers warmly and assist them in locating the correct parts or accessories for their vehicles with enthusiasm and professionalism
- Utilize inventory management systems and Dealer Management Systems (DMS) to track stock levels, process orders, and fulfill customer requests efficiently
- Provide detailed product information, including compatibility, installation procedures, and maintenance tips to ensure customer satisfaction
- Manage point-of-sale (POS) transactions accurately, including cash handling, credit card processing, and issuing receipts
- Maintain organized stock shelves, monitor inventory levels, and coordinate with suppliers to ensure timely order fulfillment
- Engage in upselling and cross-selling techniques to maximize sales opportunities while maintaining excellent customer service standards
Requirements
- Prior experience in ATV/UTV, lawn & garden or dealership parts departments is highly preferred
- Excellent communication skills with the ability to explain technical information clearly to diverse customers
- Proficiency with inventory control systems, POS software, and retail math for accurate transactions and stock management
- Demonstrated organizational skills with attention to detail in stocking, order fulfillment, and record keeping
- Ability to handle cash transactions confidently while maintaining phone etiquette and professional demeanor at all times
- Proven negotiation skills to assist customers effectively while meeting sales goals
- Dealership experience or retail sales background is advantageous but not mandatory; enthusiasm for learning is essential
Join us as a Parts Counter Associate where your energy fuels our success! Bring your passion for powersports excellence and customer service to a vibrant team dedicated to delivering outstanding experiences. We value proactive individuals who thrive in busy environments and are eager to grow their careers in the powersports industry.
Pay: $18.00 - $23.00 per hour
Work Location: In person
Salary : $18 - $23