What are the responsibilities and job description for the Field Service Technician - Reading, PA position at Hubbell Incorporated?
Job Overview
The Field Service Technician provides after sales support for Hipotronics equipment while promoting and growing our service business. This will include remote assistance as well as occasional onsite installation, maintenance, repair and training of Hipotronics high voltage test systems. This position will also require assisting with testing and in-house repair and calibration in our Reading, PA factory.
A Day In The Life
Every Day At Hubbell Is Different And You’ll Contribute In Many Ways. On Any Given Day, You’ll Make a Difference By
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Electrical Solutions
Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
The Field Service Technician provides after sales support for Hipotronics equipment while promoting and growing our service business. This will include remote assistance as well as occasional onsite installation, maintenance, repair and training of Hipotronics high voltage test systems. This position will also require assisting with testing and in-house repair and calibration in our Reading, PA factory.
A Day In The Life
Every Day At Hubbell Is Different And You’ll Contribute In Many Ways. On Any Given Day, You’ll Make a Difference By
- Support customers via phone and email, understand their requirements and help resolve issues
- Perform all final tests required to ensure that equipment operates as stipulated in engineering specifications and makes any adjustments necessary. Prepares a written report of all work performed together with test results and generates test reports.
- Perform final tests on new systems and existing equipment onsite and generate corresponding test and calibration documentation that will be sent to customers.
- Provide technical support to our customers on the phone, email and onsite when needed
- Generate and grow service sales by promoting our product service offerings including but not limited to HipoDirect, Preventative maintenance, upgrades, calibration and repairs.
- Work with the sales team to identify new market opportunities for the service product offering will provide VOC to both engineering and sales to develop new products
- Perform all final tests required to ensure that equipment operates as stipulated in engineering specifications and makes any adjustments necessary.
- Prepares a written report of all work performed together with test results and generates test reports.
- Perform final tests on new systems and existing equipment onsite and generate corresponding test and calibration documentation that will be sent to customers.
- Perform other duties as required.
- 2 year degree in technical field in electrical/electronic technology with 3-4 years experience with testing, troubleshooting, and calibrating analog and digital control metering circuits or BSEE with 1-2 years of experience
- Must be able to read schematics, be proficient in hand held tools and test instruments.
- Must be proficient in MS Word and Excel.
- Experience interfacing with customers
- Excellent time management, organization, and prioritization capability.
- Ability to interact comfortably with all levels of internal and external customers.
- The ability to work with no height restrictions
- Ability to travel US domestic 25-35%
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Electrical Solutions
Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.