General Manager, Final Mile

Job Description

The General Manager is responsible for all aspects of warehousing and delivery operations in their Ecosystem, emphasizing the continuous development of professional relationships with clients, ISP’s, customers, and employees while driving results across the operation.

This role requires a strong leader with a proven track record in warehouse management, including inventory control, logistics, team leadership, and process improvement. The successful candidate will be instrumental in optimizing workflow, managing budgets, implementing best practices, and fostering a culture of continuous improvement and safety.

Job Functions

• Oversight of all delivery functions, warehouse functions, and client relations including:
• Claims management
• Oversee maintenance of all client vehicles
• Compliance
• Inventory management
• Execution of process and workflow optimization
• Recruitment, development and retention of employees and ISP’s
• Accountable for key business results and accountable for:
• Safety and Compliance Audits
• Employee Driver Safety Program management
• Personnel/team development and metrics as defined by the client
• Productivity and KPI data
• Financial P&L – meet or exceed goals set for the Ecosystem
• Client and customer satisfaction
• Conduct bi-yearly performance reviews for all direct reports
• Various other special projects and responsibilities as assigned
  

Minimum Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 5 years of progressive experience in warehouse operations, with at least 3 years in a leadership role.
• Proven expertise in warehouse operations, including receiving, storage, picking, packing, and shipping.
• Strong knowledge of inventory management principles and best practices.
• Demonstrated experience with Warehouse Management Systems (WMS).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to travel as necessary to support designated territory, approximately 30-50% local travel
• Willing to work a schedule that may include early mornings, overnights, weekends, and some holidays
• Ability to be available on an on-call basis
• Demonstrated key characteristics of a successful General Manager (as described above)
• Valid Driver’s License
• Previous experience in Warehouse or 3PL operations is a plus
  
  

Salary Range: $95,000-$110,000/year base salary plus eligibility for additional incentive program

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We Offer a Comprehensive Benefits Plan Including

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays
  
  

BEWARE OF FRAUD!

Hub Group Has Become Aware Of Online Recruiting Related Scams In Which Individuals Who Are Not Affiliated With Or Authorized By Hub Group Are Using Hub Group’s Name In Fraudulent Emails, Job Postings, Or Social Media Messages. In Light Of These Scams, Please Bear The Following In Mind

• Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
• Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
• Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers