Client Service Coordinator

Job Overview

We are seeking a dynamic and highly organized Client Service Coordinator to join our team! In this vital role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. Your energetic approach will help foster positive relationships, streamline office operations, and support overall client satisfaction. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional customer service, this is the perfect opportunity to make an impactful difference every day.

Duties

• Manage multi-line phone systems to handle incoming calls promptly and professionally, directing inquiries to the appropriate departments or team members.
• Greet clients and visitors at the front desk with enthusiasm, providing exceptional customer support and guiding them through their visit.
• Utilize office management tools such as Microsoft Office Suite, spreadsheets, and productivity software to organize schedules, maintain records, and support administrative functions.
• Perform data entry tasks accurately using computer skills, including typing, proofreading, filing, and maintaining client databases with attention to detail.
• Coordinate appointments, meetings, and calendar schedules to optimize office productivity and ensure timely communication with clients.
• Handle clerical responsibilities such as filing documents, managing correspondence, and preparing Word processing documents with precision.
• Support office operations by managing supplies inventory, assisting with technical proficiency tasks like QuickBooks for invoicing or billing, and maintaining organized records for easy access.

Experience

• Prior experience in office management or administrative roles is highly preferred.
• Demonstrated customer service experience with strong phone etiquette and client communication skills.
• Proficiency in Microsoft Office applications including Word, Excel (spreadsheets), and data entry tools.
• Familiarity with multi-line phone systems and basic computer literacy required; technical proficiency in QuickBooks or similar software is a plus.
• Bilingual abilities are advantageous for serving diverse client needs effectively.
• Previous front desk or personal assistant experience will support success in managing multiple responsibilities efficiently.
• Strong organizational skills combined with excellent time management capabilities to prioritize tasks effectively in a busy environment.

Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting the smooth operation of our office! We value proactive professionals who excel at multitasking and thrive on building positive relationships with clients and colleagues alike.

Pay: $24.07 - $28.99 per hour

Benefits:

• 401(k)
• Dental insurance
• Retirement plan
• Tuition reimbursement

Work Location: In person

Salary : $24 - $29