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Collision Estimator

Hub City Autobody and Painting
Hagerstown, MD Full Time
POSTED ON 10/14/2026
AVAILABLE BEFORE 2/11/2027

Overview

Join our dynamic automotive team as a Collision Estimator, where your expertise will drive exceptional customer service and accurate vehicle damage assessments. In this energetic role, you will evaluate collision damage, prepare detailed estimates, and coordinate repairs to ensure customer satisfaction and operational efficiency. Your mechanical knowledge and communication skills will be vital in delivering top-tier collision repair solutions while fostering positive client relationships. This paid position offers an exciting opportunity to grow within a fast-paced, customer-focused environment dedicated to automotive excellence.

Duties

  • Conduct thorough inspections of damaged vehicles to assess collision impact and mechanical issues using computer-aided estimating software.
  • Prepare precise repair estimates by detailing parts, labor, and materials required for collision repairs, ensuring transparency and accuracy.
  • Communicate effectively with customers to explain repair procedures, costs, and timelines, providing exceptional customer service throughout the process.
  • Collaborate with technicians and body shop staff to coordinate repair schedules and ensure timely completion of work.
  • Upsell additional services such as oil changes, tire services, brake repairs, suspension work, or alignments when appropriate to enhance customer value.
  • Maintain detailed records of estimates, repairs, and client interactions while managing cash handling responsibilities when necessary.
  • Stay informed about the latest automotive diagnostics techniques and estimating software updates to improve accuracy and efficiency.
  • Hold daily production meetings to update vehicle repair status.
  • Order and track parts to keep the repair process operating smoothly and on time.

Experience

  • 5 years experience in auto body collision repair estimation or service writing within a dealership or collision repair facility.
  • Strong mechanical background with hands-on experience in automotive diagnostics, vehicle maintenance, or auto service management.
  • Familiarity with computer-aided vehicle damage estimating software (CCC One) and automotive repair procedures.
  • Knowledge of DRP operations, collision repair processes, and automotive service standards.
  • Excellent client communication skills with the ability to explain technical information clearly and professionally.
  • Experience with auto estimating tools, sales techniques, and upselling strategies to maximize revenue opportunities.
  • Valid driver’s license with a clean driving record; driving experience preferred for on-site vehicle assessments.

Join us in delivering outstanding collision repair solutions by leveraging your automotive expertise and passion for customer service!

Pay: $70,000.00 - $120,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Referral program

Education:

  • High school or equivalent (Required)

Experience:

  • Auto estimating: 5 years (Required)

Language:

  • English (Required)

Work Location: In person

Salary : $70,000 - $120,000

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